Ofcom has published the Q3 2025 figures for complaints the media regulator has received about the UK’s major providers of mobile, broadband and pay-TV services. Covering quarter from July to September 2025, the figures show that complaints remained similar to the previous quarter – with complaints about broadband, landline, mobile and pay-TV all staying at […]
BT has reported Q3 adjusted revenue of £5 billion (€5.75bn), down 4 per cent year-on-year attributed to service revenue declines, lower equipment revenue, handset trading, in Consumer and Business and the impact of divestments. Q3 adjusted UK service revenue stood at £3.8 billion, down 2 per cent. The telco saw more than 1 million premises […]
Ookla has released the RootMetrics State of the Mobile Union report for the UK, covering mobile performance across all four nations and 16 major cities in H1 2025. Key takeaways include: EE has been named the UK’s best overall network for the 25th consecutive test period. EE secured the ‘Best 5G Experience’ award. EE remained the […]
EE and Three share the leadership of mobile Internet in the UK for 2025, according to the annual nPerf barometer. This edition reveals intense competition at the top tier, with both operators delivering download speeds exceeding 110 Mbps and comprehensive user experiences. EE leads ex-aequo with a score of 86 470 nPoints. With download speeds […]
More stations and tunnelled sections of the Tube network across London now have high-speed mobile coverage, Transport for London (TfL) and Boldyn Networks have announced, including the first sections of the Circle and District line. Alongside the whole of the Elizabeth line, which was completed in December 2024, 62 out of 121 Tube stations that […]
EE, the UK broadband provider, has became the first major network to offer all Full Fibre plans built with WiFi 7 connectivity as standard. The launch follows research which reveals that for today’s households, broadband reliability across the whole home is more important than just speed, with nearly half (44 per cent) of Brits prioritising […]
EE Studio has partnered with Apple TV on an F1 The Movie-themed takeover. The free, month-long event – open now – comes on the heels of Lando Norris’s World Championship title win on December 7th and brings racing fans and gamers closer to the action inside EE’s flagship Studio London store in Westfield, White City. […]
One in four Brits are planning to splash out on smart tech this Black Friday but nearly a third (31 per cent) find it hard to keep their connected tech connected, according to research from EE. The research reveals 12.8 million shoppers plan to buy smart tech during Black Friday or Cyber Monday sales, with […]
Over half a million EE customers across the UK have received a boost to their mobile connectivity in time for Christmas, after the operator gifted 5G+ access to customers with compatible smartphones. As part of its latest network rollout, 20 new towns and cities are now also live with 5G+ ahead of the busy festive […]
Ofcom has published the latest figures for complaints the media regulator has received about the UK’s main broadband, mobile, and pay-TV providers. These figures cover the second quarter of 2025, from April to June. Overall complaint numbers decreased compared to the previous quarter; complaints about fixed broadband and pay-TV decreased while complaints about pay-monthly mobile […]