BT Group has reported Q3 Adjusted revenue of £5.2 billion (€6.2bn), down 3 per cent year-on-year mainly attributed to continued challenging non-UK trading conditions in its Global and Portfolio channels and weaker handset trading in Consumer, offsetting the impact of FTTP growth in Openreach and price increases. Allison Kirkby, Chief Executive, commenting on the results, […]
Thirty government-funded mast upgrades have now been activated as part of the Shared Rural Network (SRN) – a programme brokered by the UK government and joint-funded with mobile network operators to improve mobile coverage in rural areas. There are 21 sites are now live in Wales, five in Scotland and four in England. Rural towns […]
The FA has extended its deal with EE as the lead partner of all England football teams and Wembley Stadium. The four-year extension will see the EE logo continue to appear on all training kits worn by the England senior men’s and women’s squads and all development and para teams up until 2028. EE has […]
EE has partnered with Netflix to bring the world of Squid Game 2 to life in Westfield White City, London from January 17th-19th. Attendees can immerse themselves in the iconic South Korean show and be in with the chance to win exclusive prizes, as the EE Studio transforms to mark the launch of the latest […]
Virgin Media has been named best network in every category of Opensignal’s latest biannual report – including consistent quality, download speed, upload speed, video experience and reliability experience. The report examined the real-world fixed broadband experiences of users across the UK, analysing performance data from July 1st to September 28th, 2024, across 12 different regions. […]
BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr. The refreshed customer contact platform enhances the EE and BT customer experience through conversational AI, and enhances support processes for the Group’s customer service guides across its Business, Consumer and internal contact channels. BT Group […]
EE has been named the winner of the umlaut connect 2025 Mobile Network Test in the UK, marking the 10th year in a row that it has been awarded this accolade and, in doing so, becoming the first UK operator to ever surpass a score of 900. The test was conducted by the independent benchmarking […]
EE has announced that the Paramount+ app is now available for EE TV Box Pro and EE TV Box Mini customers to access via the Apps rail on their device. Paramount+ offers hit movies, exclusive originals and iconic series across all genres from Paramount’s iconic brands and production studios, including CBS, Comedy Central, MTV Entertainment […]
BT Group has announced that Marc Allera has decided to step down as CEO of its Consumer division, with Claire Gillies to become CEO-Designate and a member of its Executive Committee on December 10th 2024, kicking-off an orderly transition process with Allera. After nine years with BT Group, Allera will be stepping down as CEO […]
Ofcom has published the latest figures for complaints it has received about the UK’s major providers of broadband. mobile and pay-TV services. These figures cover the quarter from April to June 2024. During that quarter, complaints remained at a similar level to the previous quarter. Complaints about broadband, landline and mobile services fell slightly while complaints […]