Ofocm has published the latest figures for complaints received about the UK’s major broadband, mobile and pay-TV providers. These figures cover the final quarter of 2025, from October to December, and show an increase on the previous quarter for the first time since 2023. Complaints about broadband services decreased, while pay-TV complaints stayed the same. […]
Media regulator Ofcom has opened an investigation into BT concerning its compliance with requirements imposed under information request notices, issued under section 137A of the Communications Act 2003. The investigation relates to information provided by BT’s entities, EE and Plusnet. In December 2023, Ofcom issued EE and Plusnet with a formal notice under the Act, […]
Boldyn Networks (Boldyn) has been selected to deliver 4G mobile network infrastructure that will enable the Emergency Services Network (ESN) across the London Underground. The network upgrade is a key step in updating London’s public safety critical communications, enhancing response times and improving the quality of information available to emergency services personnel addressing live incidents. […]
Research from EE TV has laid bare the epidemic of Doombrowsing: as the average viewer now burns through a total of 28 hours a year browsing through their TV and movie options. In effort to combat this, EE TV has launched the Smart Search feature, designed to work the way that viewers actually think and help […]
Research from EE, the UK network operator and broadband provider, reveals that how Brits watch TV and whether everyone can find something they enjoy can make or break the shared viewing experience. With four in ten Brits (43 per cent) saying their favourite part of the day is spent in front of the TV, and […]
EE has launched Smart Search on EE TV, a new AI-powered content discovery feature designed to help viewers quickly find what they want to watch whilst avoiding endless scrolling across apps and channels. EE TV’s Smart Search helps users look for content by understanding how viewers naturally think about what they want to watch. Instead […]
EE has announced that the DAZN app is now available for EE TV Box Pro and EE TV Box Edge customers to access via the Apps rail and Apps section on their device. DAZN delivers a range of live sporting events, highlights, shows and original programming. With DAZN, EE TV customers can access sports, including: […]
Fifty government-funded mast upgrades have now been activated in Wales as part of the Shared Rural Network (SRN) – a programme brokered by the UK government and joint-funded with mobile network operators to improve mobile coverage in rural areas. Across the whole of the UK, 119 masts are now live as part of the SRN. Rural […]
Ofcom has published the Q3 2025 figures for complaints the media regulator has received about the UK’s major providers of mobile, broadband and pay-TV services. Covering quarter from July to September 2025, the figures show that complaints remained similar to the previous quarter – with complaints about broadband, landline, mobile and pay-TV all staying at […]
BT has reported Q3 adjusted revenue of £5 billion (€5.75bn), down 4 per cent year-on-year attributed to service revenue declines, lower equipment revenue, handset trading, in Consumer and Business and the impact of divestments. Q3 adjusted UK service revenue stood at £3.8 billion, down 2 per cent. The telco saw more than 1 million premises […]