Media regulator Ofcom has opened an investigation into BT concerning its compliance with requirements imposed under information request notices, issued under section 137A of the Communications Act 2003. The investigation relates to information provided by BT’s entities, EE and Plusnet. In December 2023, Ofcom issued EE and Plusnet with a formal notice under the Act, […]
Britten-Norman reports it has delivered a “key milestone” in its collaboration with World Mobile Stratospheric, with the BN2T-4S Islander aircraft supporting the programme now prepared for the next phase of system integration. The aircraft is now ready for installation of the airborne 5G antenna system. The installation of the advanced phased-array antenna system represents a […]
BT Business has announced the UK’s first full suite of sovereign services, offering public and private sector organisations an end-to-end portfolio spanning sovereign connectivity, voice, cloud and AI. The expanded sovereign platform is built to help customers keep sensitive workloads in the UK, strengthen operational control and deploy advanced digital services faster – without compromising […]
NiCE has announced that Openreach, a unit of BT, has deployed proactive AI agents from NiCE Cognigy to redesign customer engagement across 15 million customer journeys during one of the UK’s largest digital infrastructure transformation programs. By shifting from reactive management to AI-driven proactive engagement, Openreach is delivering a more seamless broadband upgrade experience at […]
Deltatre, a provider of streaming, digital, data and graphics solutions for the sports and media industries, has announced that CEO Andrea Marini will step down after five years in the role and more than 15 years with the company. He will transition to Deputy Chairman of the Group, continuing to support Deltatre’s long-term strategy and […]
BT Group has announced leadership succession within its Openreach and BT International units. Openreach Deputy CEO Katie Milligan will become the CEO on April 1st. She succeeds Clive Selley, who will become CEO of BT International. He succeeds Bas Burger who has decided to leave BT after 18 years of service, including nine years on […]
BT has reported Q3 adjusted revenue of £5 billion (€5.75bn), down 4 per cent year-on-year attributed to service revenue declines, lower equipment revenue, handset trading, in Consumer and Business and the impact of divestments. Q3 adjusted UK service revenue stood at £3.8 billion, down 2 per cent. The telco saw more than 1 million premises […]
Over 1.6 million customers have switched landline or broadband provider using One Touch Switch process since it launched a year ago, reports media regulator Ofcom. One Touch Switch allows simple switching for broadband and landline customers, regardless of which network they are with. Under a ‘one touch’ process, customers now only have to contact their […]
Starlink is offering a £35 (€40.36) monthly fee for its satellite broadband reception over the UK. The offer is available nationally except for London and the South-East of England. The areas with £35/month package can now get a 100Mb/s service with a £75 professional installation fee and no hardware fees, but users are signing a […]
Openreach has appointed Garret Kavanagh as its new Managing Director for Complex Engineering, effective from April 1st. Garret began his career as an engineering graduate at BT Group in 2006 and, since then, has built deep experience across a number of field operations and service delivery roles. For the past four years he has led […]