NEP Europe, a provider of media services and part of NEP Group, has announced the strengthening of NEP Connect’s leadership team with two senior appointments. Paul Bond will join NEP Connect as Commercial Director, effective September 15th. Bond brings deep industry expertise across the media and telecommunications sectors, having held senior leadership roles at BT. In addition, Chris Wright, has been […]
UK telco BT has been required to refund or credit £18 million (€20.7m) to customers, following enforcement action by regulator Ofcom. In 2024, Ofcom fined BT £2.8 million after it failed to provide customers with clear and simple contract information before signing up to a new deal. The company broke Ofcom’s consumer protection rules designed […]
Allison Kirkby, BT Chief Executive, commenting on the telco’s first quarter results said: “BT has had a solid start to the year, with our full fibre broadband now reaching more than 19 million homes and businesses and our 5G network available to over 87 per cent of the UK population. We’re seeing strong customer demand […]
BT Group has announced a collaboration with global racing championship, SailGP, which will see its 5G Standalone network slicing capabilities deliver critical connectivity to underpin the event’s operations and enhance the fan experience at the Emirates Great Britain Sail Grand Prix in Portsmouth (July 19th-20th). As official technology supplier for the Portsmouth event, in which […]
An economic study published by BT Group predicts that delivering a highly resilient, nationwide high-capacity mobile network could unlock up to £230 billion in economic benefits by 2035, as well as a broad range of social and environmental benefits for the UK. The report calls for UK Government to support accelerated mobile network deployment by […]
BT has reported full year revenues (to March 31st) of £20.4 billion (€24.2bn), down 2 per cent, mainly attributed to continued challenging trading conditions in Global and non-UK Portfolio channels and weaker handset trading in Consumer, offsetting the benefit of FTTP growth in Openreach and price increases. Adjusted UK service revenue was at £15.6 billion, […]
Ofcom research compares how the UK’s broadband, mobile and landline customers rate their providers for customer service – including call waiting times, complaint handling and overall satisfaction. The media regulator says that it has “seen signs” that companies have improved the way they deal with complaints. Customer satisfaction with complaints handling for mobile (61 per […]
BT is reportedly in advanced talks to sell its 50 per cent stake in TNT Sports to US joint venture partner Warner Bros Discovery (WBD). A deal could be confirmed this week, according to FT. WBD has an option to buy out BT’s stake before the end of 2026, the FT report added. Any deal […]
Last week the UK’s High Court rejected an application by cellular operator EE (which was acquired by BT in 2016) for an interim injunction against London-based speciality satellite operator Avanti Communications. The application concerned Avanti’s alleged threat to withdraw its satellite links for EE, unless EE agreed to a “substantially increased fee rate” for its […]
BT has appointed Peter Leukert to the role of Chief Digital Officer, in which he will have responsibility for leading BT’s Digital unit and driving the company’s digital transformation. Leukert is currently Group Chief Information Officer at Deutsche Telekom and will join BT on September 1st and be a member of the Executive Committee, reporting […]