Charter Communications, the US telco and mass media company, has reported that it slowed losses of pay-TV customers in Q1. The company, led by president and CEO Chris Winfrey, shed another 167,000 residential video customers during the quarter, compared to a year-earlier decline of 392,000.

Charter had 12.7 million pay TV subscribers at the end of March 31st 2025, which follows the company rebundling video services with new Spectrum pricing and packaging and a ‘Life Unlimited’ branding in September 2024. It also introduced its Xumo streaming platform joint venture involving Comcast to stem the loss of video customers amid continuing cable cord-cutting.

Q1 revenue came to $13.73 billion (€12.07bn), edging up from a year-earlier $13.67 billion. Charter had 29.1 million residential customers taking its Internet, mobile phone, video and other products at the end of the first quarter, down 2.1 per cent from a year-earlier 29.7 million overall subscribers.

“We continue to execute on our long-held strategy of delivering the best network and products, at the best value, combined with unmatched service,” commented Winfrey. “That strategy is working, as evidenced by our first quarter results. We remain on track to deliver customer, EBITDA and robust free cash flow results for many years to come, driving outstanding shareholder value.”

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Categories: Articles, Business, Results, Telco

Tags: Charter, spectrum, Xumo