Virgin Media O2 has announced David Melcon as the company’s new Chief Financial Officer, starting on April 2nd. Melcon joins Virgin Media O2’s Executive Leadership Team with more than 25 years of telecoms experience, most recently as CFO of Vivo (Telefónica Brazil). During his decade long tenure at Vivo, Melcon played a key role in shaping […]
Virgin Media O2 (VMO2)’s Q4 2025 results show that the UK’s telco’s gigabit broadband network increased its coverage by 115,100 premises in the quarter, while related customers fell to total 5,687,600 (down by 16,700 in Q4 vs an increase of 60,800 in Q3). The company’s mobile base grew and 5G outdoor population coverage reached 87 […]
European telco giants Telefónica and Liberty Global, the joint owners of Virgin Media O2, have partnered with private equity firm InfraVia Capital to acquire alternative full fibre broadband network Netomnia, according to FT. The deal, valued at £2 billion (€2.3bn), would combine Netomnia’s fibre build with nexfibre’s footprint and parts of Virgin Media O2, creating […]
O2 has upgraded its mobile network in and around Stamford Bridge – home of Premier League football club Chelsea – strengthening connectivity for customers attending fixtures and events at the stadium. With more than 40,000 fans attending home games during the football season, the capacity boost offers a more reliable experience at peak times – […]
Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 hours – after introducing AI and upskilling teams to improve how the company handles customer phone calls. Together, these improvements led to the company reducing call transfers by […]
Tubi, Fox’s ad-supported streaming service, is now available on Virgin Media TV in the UK, making its catalogue of over 60,000 movies and TV episodes accessible to more households, at no extra cost. With the addition of Tubi, Virgin Media customers can now explore a wide range of content that includes everything from fan-favourites and […]
Ofcom has fined Virgin Media £23.8 million (€27.1m), after it disconnected telecare customers during its programme to migrate customers to digital landlines. Virgin Media notified Ofcom about a number of incidents related to the migration of telecare customers in November and December 2023. As a result, the media regulator launched an investigation to establish whether […]
Virgin Media is starting to upgrade customers with Hub 3 and Hub 4 WiFi routers to its newer, more advanced Hub 5 at no extra cost. The upgrade aims to boost customers’ broadband performance around the home, making it smoother and more reliable, with the roll out benefitting thousands of customers before the end of […]
Virgin Media customers are benefiting from faster installations after the operator rolled out new training for 1,000 frontline technicians to improve customers’ joining experience. Now live across all nexfibre full-fibre connections, with plans to be rolled out more widely over the coming months, the project ensures that technicians arrive with all the tools and equipment […]
Virgin Media O2 has announced the successful switch-on of its Giga Site in Paddington, London, utilising newly acquired spectrum and marking a step forward in delivering more reliable mobile connectivity across the UK. The new Giga Site combines low, mid and high-band spectrum with Nokia’s new dual-band massive MIMO technology, which uses a large number […]