September 30th is the deadline for the world’s biggest social media platforms – including Facebook, Instagram, Roblox, TikTok and YouTube – to prove to Ofcom they are walking the walk on children’s online safety. As part of the UK media regulator’s rollout of the Online Safety Act, the platforms most popular with kids will need […]
The top 10 most complained-about TV shows of 2025 so far have been revealed – with ITV’s Love Island topping the list, and fellow ITV show This Morning entering the top 10 following a migrant rant from one of its presenters. The TV and entertainment experts at OLBG analysed Ofcom complaints data to reveal the […]
UK comms regulator Ofcom has opened a consultation on proposals to revise and improve the way it licenses non-geostationary satellite orbit (NGSO) systems. NGSO systems use satellites to provide services such as broadband to individuals, businesses, and other organisations, particularly in remote areas. Ofcom introduced the current process for licensing NGSO systems in 2021 with […]
UK comms regulator Ofcom has published its annual Openreach Monitoring Report for 2024/25. In 2018, digital infrastructure provider Openreach legally separated from BT, establishing its own board, staff, management and strategy, with a duty to serve all customers equally. Ofcom accepted a number of commitments offered by BT to help ensure Openreach’s independence. Ofcom monitors […]
UK broadcast regulator Ofcom has announced that Geoff Cooper has been appointed as the next Chair of public service broadcaster Channel 4. He will join the broadcaster’s Board on October 1st, succeeding the interim Chair Dawn Airey CBE. Cooper, currently Chair of AO World plc, has over 30 years’ Board experience across a range of […]
UK comms regulator Ofcom has confirmed that it will move ahead with plans to make the UK the first country in Europe to enable standard smartphones to connect to satellites using mobile spectrum bands. It means that services could soon be offered in the UK to enable standard smartphones to make calls, send texts and […]
Ofcom has published the latest figures for complaints it has received about the UK’s main mobile, broadband and pay-TV providers. These figures cover the first quarter of 2025, from January to March. During this period, complaints about fixed broadband and pay-TV increased and complaints about landline and mobile stayed the same. Key findings: Virgin Media […]
July 25th saw new rules from the Online Safety Act come into place, requiring adult websites and others that might contain adult content to verify that users are over the age of 18. A YouGov polling shows that, in the six days since the rules came into force, one in four Brits (26 per cent) […]
YouTube is leading the charge in the streaming takeover of TV sets, with the service now the first place younger viewers go as soon as they switch on, according to Ofcom’s annual report on the nation’s media habits. Overall, people spent an average of 4 hours 30 minutes per day watching TV and video content […]
UK telco BT has been required to refund or credit £18 million (€20.7m) to customers, following enforcement action by regulator Ofcom. In 2024, Ofcom fined BT £2.8 million after it failed to provide customers with clear and simple contract information before signing up to a new deal. The company broke Ofcom’s consumer protection rules designed […]