Teresa Cottam, founder and Chief Analyst at Omnisperience and author of Telecoms Customer 2035, has issued a ruthless wake-up call for the telecoms industry: if telcos want to thrive in 2035, they urgently need to rethink customer relationships. According to Cottam, the evidence is stark. Hundreds of billions spent on 5G networks, fibre-to-the-home, digital transformation […]
DigitalBridge Group, a global alternative asset manager dedicated to investing in digital infrastructure, and Crestview Partners, a private equity firm, have confirmed that affiliated investment funds have completed their previously announced take-private acquisition of WideOpenWest, Inc. (WOW!), a provider of fibre-broadband Internet services and advanced connectivity solutions in the United States. “We are excited to […]
The Philippines telecom and pay-TV services revenue is forecast to increase at a compound annual growth rate (CAGR) of 3.8 per cent from $8 billion (€6.8bn) in 2024 to $9.7 billion in 2029, mainly supported by the mobile data and fixed broadband service segments, reveals intelligence and productivity platform Global Data. GlobalData’s Philippines Telecom Operators […]
New Zealand’s telco and pay-TV services revenue is forecast to increase at a compound annual growth rate (CAGR) of 1.2 per cent from $3.2 billion (€2.7bn) in 2024 to $3.4 billion in 2029, mainly supported by the mobile data and fixed broadband service segments, reports GlobalData, the intelligence and productivity platform. GlobalData’s New Zealand Telecom […]
Telefónica’s management has signed a redundancy agreement with the main trade unions — UGT, CC OO and Fetico-Sumados — covering seven of the Spanish group’s subsidiaries. The deal, signed today [December 22nd], will lead to a minimum of 4,525 job losses, although the company expects the final figure to rise to around 5,500. The minimum […]
India’s telecom and pay-TV services revenue is forecast to increase a compound annual growth rate (CAGR) of 6 per cent from $46.3 billion (€39.4bn) in 2024 to $61.9 billion in 2029, driven by revenue contributions from mobile data and fixed broadband segments, according to GlobalData, a leading data and analytics company. GlobalData’s India Telecom Operators […]
Virgin Media O2 has officially opened its new North West HQ in central Manchester.The move was first announced in October 2024. Virgin Media O2 has signed a 10-year agreement with Island to take around 50 per cent of the new site. Island is a net zero carbon workspace being developed by joint venture partners HBD […]
Orange has signed a binding agreement with Lorca to acquire full ownership of MasOrange, Spain’s leading telco in terms of customer base, through the acquisition of the remaining 50 per cent stake in its Spanish joint venture for a price of €4.25 billion in cash. This announcement confirms the non-binding agreement that was announced earlier […]
The total telco services revenue in Indonesia is expected to increase at a compound annual growth rate (CAGR) of 3.7 per cent during 2024-2029, led by rising mobile data usage and accelerating fibre adoption. The shift from traditional voice to data-centric consumption underscores operators’ push toward higher-value 5G and FTTH services, signaling a competitive phase […]
A report from Omnisperience, titled Telecoms Customer 2035, dismantles three decades of failed orthodoxy in the telecoms industry. According to the report, hundreds of billions spent on 5G, full fibre, cloud and generative AI have delivered flat revenues, stubbornly high churn, and customers who switch the moment a cheaper deal appears. The real crisis isn’t […]