Virgin Media O2 is helping hundreds of people experiencing financial hardship stay connected this winter and beyond by providing free smartphones and O2 mobile data to The Multibank. Through this new partnership, the company has donated refurbished phones and O2 data via its Community Calling programme with charity, Hubbub, which are being rehomed to people […]
Three more airlines are reported to have chosen to equip their aircraft with Starllnk-supplied in-flight connectivity. Virgin Atlantic has already confirmed it has chosen Starlink on its Boeing 787s, Airbus A350s, and A330neos aircraft from Q3 2026. The installations will be complete by the end of 2027. Singapore Airlines said during its half-year trading results […]
Ofcom has published the latest figures for complaints the media regulator has received about the UK’s main broadband, mobile, and pay-TV providers. These figures cover the second quarter of 2025, from April to June. Overall complaint numbers decreased compared to the previous quarter; complaints about fixed broadband and pay-TV decreased while complaints about pay-monthly mobile […]
Virgin Media is refreshing its bundle line-up which its says will “put entertainment at the heart, simplify its offering and provide even more value for its customers” – including faster broadband, more HD channels, and Netflix included as standard across a selection of broadband and entertainment packages. New and re-contracting customers can choose from five […]
Virgin Bet has announced a partnership with TNT Sports, becoming the sponsor of its UEFA Europa League and UEFA Conference League coverage in the UK and Ireland for the 2025/26 season. Running from now through to May 2026, the sponsorship will see Virgin Bet take a prominent position across TNT Sports’ linear, digital and out-of-home […]
Independent distributor All3Media International has concluded a raft of presales for Hera Pictures’ I Fought the Law starring BAFTA winner Sheridan Smith, as numerous broadcasters sign rights to the powerful new factual drama ahead of its UK broadcast. Launching on ITV in the UK this autumn, the four-part drama has been acquired by POLAR+ for France. […]
Virgin Media O2 is creating a new £1 million talent fund to help charities, local authorities, small businesses and social enterprises train apprentices — removing financial and structural barriers that have long held smaller organisations back from investing in early careers talent. This initiative will allow organisations to access Virgin Media O2’s apprenticeship levy fund, […]
As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing helpful prompts based on millions of previous conversations on the same topic. During an interaction with a customer, Lumi AI will advise an agent […]
Virgin Atlantic is the first UK airline to announce plans to introduce Starlink in-flight connectivity. The airline will begin installing streaming-quality Wi-Fi on its Boeing 787s, Airbus A350s, and A330neos from Q3 2026, with the installation expected to be completed by the end of 2027. By leveraging an advanced satellite constellation in low Earth orbit, […]
A third (33 per cent) of pensioners have felt more isolated or lonely in the past 12 months as the majority (81 per cent) worry about the cost of living, according to research from Virgin Media O2. For millions of UK pensioners, a phone call is more than just a call, it’s a lifeline. Staying […]