Ofcom’s new rules for mid-contract price rises have backfired on a number of fronts according to research from UK broadband comparison site, Broadband Genie. 2026 is the first year many broadband customers will see their bills increase under the new ‘pounds and pence’ rules. But the new rules will fail millions of bill payers. Many […]
The UK, Canada, South Korea, and the US all boasted the highest performing ISPs of 2025, according to the Netflix ISP Speed Index, a regular report on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming. Telus – Fiber Optic in Canada, LG U+ in South Korea, Virgin in the UK and […]
At the Wireless Global Congress (WGC) APAC 2026 in Tokyo, Airties, a provider of AI-driven software for ISPs, has revealed findings from a commissioned consumer survey, independently conducted by Qualtrics, of more than 1,000 Japanese households. The survey revealed a potential churn crisis for home ISPs in Japan: approximately one-quarter of households are considering switching […]
November 2025 marked 15 years of the Netflix ISP Speed Index – a monthly readout on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming. Starting in 2026, the streaming giant says it will continue publishing monthly performance data on the ISP Speed Index site, but these updates will shift to a […]
In October 2025, 1 per cent of Internet Service Providers (ISPs) saw an increase of 0.4 Mbps, 67 per cent rose by 0.2 Mbps, 31 per cent stayed the same, and 1 per cent decreased by 0.2 Mbps on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time […]
Over 1.6 million mobile and broadband customers are warned they could be at risk of overpaying on their bills from this November, with a huge number of deals set to expire. Analysis by Uswitch, the comparison and switching service, highlights the urgency of checking contract end dates ahead of the Black Friday sales period. This […]
In September, 1 per cent of Internet Service Providers (ISPs) saw an increase of 0.4 Mbps, 26 per cent rose by 0.2 Mbps, 72 per cent stayed the same, and 1 per cent decreased by 0.2 Mbps on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix […]
Aprecomm, a provider of intuitive, self-healing network and customer experience solutions, has announced the launch of AIVRA (Aprecomm Intelligent Virtual Response Assistant), a continuously learning AI agent designed to transform how Internet Service Providers (ISPs) interact with their data. With AIVRA, Aprecomm says ISPs gain “real-time access to their entire operational ecosystem through a unified, […]
Carnival Internet, a new broadband provider under parent company Dotlines UK, has selected bank payment company GoCardless to offer its customers a simpler way to pay their broadband bills. Through the collaboration, Carnival Internet customers will use GoCardless’ Direct Debit function to seamlessly manage and automate their monthly payments. Carnival Internet will benefit from enhanced cash flow […]
This July marked the fifth year of reporting results on the updated Netflix ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) offer the best prime-time Netflix streaming experience. In July’s results, 26 per cent of ISPs saw an increase of 0.2 Mbps, 72 per cent stayed the same, and 2 […]