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Research: 1.6m people at risk of overpaying as contracts expire

Over 1.6 million mobile and broadband customers are warned they could be at risk of overpaying on their bills from this November, with a huge number of deals set to expire. Analysis by Uswitch, the comparison and switching service, highlights the urgency of checking contract end dates ahead of the Black Friday sales period. This […]

November 6, 2025

24 regions in Netflix Speed Index top tier for September

In September, 1 per cent of Internet Service Providers (ISPs) saw an increase of 0.4 Mbps, 26 per cent rose by 0.2 Mbps, 72 per cent stayed the same, and 1 per cent decreased by 0.2 Mbps on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix […]

October 20, 2025

Aprecomm launches AIVRA AI agent

Aprecomm, a provider of intuitive, self-healing network and customer experience solutions, has announced the launch of AIVRA (Aprecomm Intelligent Virtual Response Assistant), a continuously learning AI agent designed to transform how Internet Service Providers (ISPs) interact with their data. With AIVRA, Aprecomm says ISPs gain “real-time access to their entire operational ecosystem through a unified, […]

October 14, 2025

GoCardless selected by Carnival Internet

Carnival Internet, a new broadband provider under parent company Dotlines UK, has selected bank payment company GoCardless to offer its customers a simpler way to pay their broadband bills. Through the collaboration, Carnival Internet customers will use GoCardless’ Direct Debit function to seamlessly manage and automate their monthly payments. Carnival Internet will benefit from enhanced cash flow […]

August 31, 2025

Spain, Hong Kong, Singapore top Netflix ISP Speed Index

This July marked the fifth year of reporting results on the updated Netflix ISP Speed Index – a monthly update on which Internet Service Providers (ISPs) offer the best prime-time Netflix streaming experience. In July’s results, 26 per cent of ISPs saw an increase of 0.2 Mbps, 72 per cent stayed the same, and 2 […]

August 13, 2025

NOWO, CableColor, Gigared climb Netflix Speed Index

One per cent of Internet Service Providers (ISPs) saw an increase of 0.2 Mbps, 89 per cent stayed the same, and 10 per cent went down 0.2 Mbps in June on the Netflix ISP Speed Index, a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Thirty-seven countries and regions were in […]

July 15, 2025

Cellcom, MasMovil climb Netflix Speed Index

Two per cent of Internet Service Providers (ISPs) saw an increase of 0.2 Mbps, 61 per cent stayed the same, and 37 per cent went down 0.2 Mbps in May on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Forty countries and regions were […]

June 10, 2025

South Korea climbs Netflix Speed Index

Three per cent of Internet Service Providers (ISPs) saw an increase between 0.2 and 0.6 Mbps, 84 per cent stayed the same, and 13 per cent decreased 0.2 Mbps this month on the Netflix ISP Speed Index, a monthly update on which ISPs provide the best prime-time Netflix streaming experience. Nine countries and regions were […]

May 13, 2025

Netflix: 41% of ISPs rise on Speed Index

Forty-five per cent of Internet Service Providers (ISPs) saw an increase of 0.2 Mbps, 54 per cent stayed the same, and 1 per cent saw a decrease between 0.2 and 0.4 Mbps in March 2025 on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix streaming experience. […]

April 15, 2025

UK in top tier on Netflix ISP Speed Index

Higher bitrates drove several increases during November on the Netflix ISP Speed Index, a monthly update on which internet service providers (ISPs) provide the best prime-time Netflix streaming experience. Twelve countries and regions were in the top performance tier in November: Denmark, Hong Kong, Netherlands, Norway, Portugal, Romania, Singapore, South Korea, Spain, Switzerland, Thailand, and […]

December 10, 2024