Online entertainment subscription service Netflix is suffering unfavourably in comparison with e-commerce stalwart Amazon, according to the latest findings from the annual Top 100 E-Retail Satisfaction Index from customer experience analytics firm ForeSee. Scores of 80 or higher on ForeSee’s 100-point scale are considered superior customer satisfaction performances. In 2010 and 2011, 28 websites achieved […]
InMobi, the independent mobile advertising network, and Mobext, the mobile marketing network of Havas Digital, have released the results of their global consumer research into the use of tablet computers. Media consumption in the UK is clearly changing, with comScore reporting 72 per cent growth in tablet ownership in the second half of 2011 alone. […]
According to international research firm Parks Associates, 59 per cent of US broadband households want access to on-demand YouTube content through their pay-TV service, with the growing number of smart TVs and connected devices driving interest in online video options. Parks Associates reports over 80 per cent of viewers interested in YouTube opt for a […]
For the first time in years, Nielsen is reporting a slight decline in overall TV viewing in the US. In the last three months of 2011, the average American with a TV set at home spent 153 hours and 19 minutes each watching “traditional TV” — viewed on a television rather than a device like […]
Findings from the US’s Digital Entertainment Group’s First Quarter 2012 Home Entertainment Report indicate a continued stabilisation of the industry, underscored by promising gains in Blu-ray Disc, with steady increases in electronic sell-through (EST) and VoD spending, and modest growth in sell-through. Overall consumer spending was up 2.5 per cent compared to the first quarter […]
Most people in Britain with a connected TV actually lead a very disconnected TV existence, reveals newly released insight from Kantar Media’s futurePROOF study of consumer take up and usage of digital devices and media. As a platform, connected TV is now well established, but Kantar Media’s research highlights that fewer than one in five […]
A YouGov survey of the nation’s TV habits reveals that only one third (37 per cent) of Britons planning to buy a Smart TV said that connecting to the Internet through it – the ‘smart’ part of a Smart TV – was a factor in buying one. The most common reason for intending to buy […]
At least 21 per cent of US households (approximately 27 million) have either an Internet-ready TV, game console, standalone Blu-ray player, and/or smart set-top box connected to their home network, according to findings in the study – Connected Home Devices Market Data – from ABI Research. Of these four device categories, the game console is […]
The global Connected flat-panel TV (FPTV) market will increase to 91 million units in 2012, according to the Strategy Analytics Connected Home Devices service report – Global Flat-panel TV and Connected TV Forecast 2012. By the end of 2011, nearly 100 million households worldwide owned at least one Connected FPTV, 6 per cent of global […]
A survey by UK specialist lawyers Wiggin reports that 70 per cent of respondents said that they watch TV while browsing the Internet or using another device. 47 per cent said they were using social media sites while viewing linear TV and 52 per cent used the Internet to find out more about the show […]