UK consumers would only have to wait six instead of eight weeks before they can escalate their unresolved telecoms complaints to an alternative dispute resolution scheme, under plans put forward by media regulator Ofcom. Alternative Dispute Resolution (ADR) schemes are independent bodies that carry out impartial assessments of unresolved complaints between a customer and their […]

Telenor Group has appointed Jon Omund Revhaug as Head of Telenor Asia and Sigvart Voss Eriksen as Head of Telenor Nordics. Both EVPs will start no later than the end of April. “These appointments bring exceptional telecommunications expertise and deep customer-centric leadership to our most significant markets. Both executives possess extensive multi-market experience within Telenor […]

Western European incumbent telecom operators are likely to fare better in 2025 than some alternative cable operators as they benefit from historical investments in fibre and a continued focus on operational cost reduction, according to Fitch’s Western European Telecoms Outlook 2025 Most mobile markets are set to remain stable or improve this year, while the […]

Cellnex Telecom has completed the sale of its Austrian business operations, first announced in August. A consortium comprising Vauban Infrastructure Partners, through Vauban’s Funds, EDF Invest, the investment arm in non-listed assets of EDF Group and MEAG, the asset manager of Munich Re and ERGO, have closed the deal whereby the consortium has acquired 100 […]

Sandeep Raithatha, Head of Strategy, Innovation & 5G IoT Products at Virgin Media O2 Business, has outlined his tech and telco predictions for 2025. “Private network adoption will significantly accelerate in 2025, with the market projected to reach $6.4 billion [€6.05bn] by 2026. Standalone private 5G networks are expected to capture 40 per cent ($2.8 […]

The Vodafone and Three merger highlights UK telecom innovation, with major investments planned to boost network quality and deliver advanced technology for customers. In light of this, Sopro, the  B2B prospecting service, has analysed government data to reveal the telecoms industry is one of the most innovative in the UK. The industries engaging in innovation […]

Following the rise of subscription bundling in 2024, a peer report from Bango reveals a clear consensus among some of the leading subscription brands — telcos are the ideal partners to lead the bundling market opportunity.  One of the 20 key insights from the Bango report, Super Bundling: Inside secrets, is that senior executives at […]

Telia, the Swedish multinational telco, has reported Q3 revenue decreased 0.9 per cent to SEK 21,749 million (€1,904.4m), and like for like, revenue increased 0.9 per cent. Service revenue decreased 0.6 per cent to SEK 18,820 million and like for like, service revenue increased 1.2 per cent. For the telco operations, service revenue increased 1.1 […]

Tele2, the Sweden-based multinational telco, has reported Q3 service revenue of SEK 5.5 billion (€0.48bn), up 3 per cent organically compared to Q3 2023, attributed to growth across operations. Total revenue amounted to SEK 7.4 billion, an increased of 3 per cent YoY. Profit after financial items (EBT) stoood at SEK 1.4 billion in Q3. […]

The total telecom and pay-TV services revenue in the Philippines is expected to increase marginally at a compound annual growth rate (CAGR) of 1.1 per cent, from $8.2 billion (€7.5bn) in 2023 to $8.7 billion in 2028, supported by the uptick in revenue from fixed broadband services, according to GlobalData, the data and analytics company. […]