UK telco BT has been required to refund or credit £18 million (€20.7m) to customers, following enforcement action by regulator Ofcom. In 2024, Ofcom fined BT £2.8 million after it failed to provide customers with clear and simple contract information before signing up to a new deal. The company broke Ofcom’s consumer protection rules designed […]

Welsh independent TV producers trade body TAC (Teledwyr Annibynnol Cymru) has welcomed the decision by broadcast regulator Ofcom not to proceed with proposed changes to the Codes of Practice which guide commissioning negotiations between UK public service broadcasters and independent producers. Ofcom had proposed to bundle primary and secondary rights and to remove a prohibition […]

UK broadcast regulator Ofcom is consulting on its provisional view of the television selection services (TSS) it proposes should be designated under the Media Act 2024. According to Ofcom, it is critical that viewers can easily find and discover the diverse range of high-quality content public service broadcasters (PSBs) offer for UK audiences, including trusted […]

The Culture, Media and Sport Committee of the UK House of Commons has welcomed Ofcom’s report on future of public service media. Chair of the CMS Committee, Dame Caroline Dinenage MP, said: “Ofcom’s report today is a welcome recognition that if we wish to protect our public service broadcasters, then we cannot stand still. The […]

The 2 GHz frequency band is harmonised across Europe and allocated for ‘Mobile Satellite Services’. The capacity is currently licensed to Viasat (because of its purchase of Inmarsat) and EchoStar. The frequency licences expire in May 2027 and UK regulator Ofcom is calling for ideas on the future use to the capacity. 2 GHz is […]

Urgent steps must be taken to ensure that public service media content is easy to find and discover on third-party platforms, under new recommendations from broadcast regulator Ofcom to secure the system’s survival. Public service media (PSM) has a long and proud tradition in the UK. It delivers duly impartial and trusted news and original […]

Responding to Ofcom’s review of Public Service Media, Sarah Rose, President of UK commercial PSB Channel 5, said: “We are pleased that Ofcom’s review highlighted the challenges producing specialist Children’s content and called for commercially viable funding models among its recommendations. Channel 5’s Milkshake! continues to navigate those challenges to remain the only public service […]

Teledwyr Annibynnol Cymru (TAC), the trade body for independent TV production companies in Wales, has responded to the publication of Ofcom’s PSM review, expressing disappointment that Ofcom, despite TAC and others regularly raising issues round ‘brass-plating’, does not commit to a review of its ‘Made out of London’ criteria. Llyr Morus, TAC Chair, said: “We […]

Ofcom’s Mobile Matters research report puts people’s experiences of using mobile networks across the UK under the microscope, based on crowdsourced data collected between October 2024 and March 2025 by Opensignal. The analysis showed that 71 per cent (a year-on-year decrease of 7 percentage points) of cellular network connections were on 4G, 28 per cent on […]

A new Ofcom discussion paper explores how different tools and techniques could be used to identify deepfakes. “Deepfakes are AI-generated videos, images and audio content that are deliberately created to look real. They pose a significant threat to online safety, and we have seen them being used for financial scams, to depict people in non-consensual […]