The BBC needs to do more to reach and resonate with viewers and listeners on lower incomes, Ofcom has found in its annual report on the BBC’s performance. Ofcom’s report finds that people in lower socio-economic groups – who account for almost a quarter of the UK population – are less engaged and less satisfied […]

The BBC is further improving its complaints process to support greater transparency and maintain trust with audiences. To deliver this commitment, the BBC says it will: Make the complaints website easier to find and use; better explain how audience feedback is shared and used across the BBC and improve how we explain the steps in […]

With the FIFA World Cup in Qatar well under way, research from broadcaster regulator Ofcom reveals the different ways UK followers plan to view the action. “Things have come a long way since the first football World Cup in 1930, and since the first televised World Cup in 1954,” notes Ofcom. “While the previous tournament […]

In a study of choice in news, UK comms regulator Ofcom has identified concerns around the impact of online news ‘gatekeepers’ – particularly social media, such as Facebook, but also search engines and news apps such as Apple News and Google News. Ofcom’s report, Media plurality and online news, highlights how far these companies – […]

UK regulator Ofcom has already identified Elon Musk’s Starlink and Canadian operator Telesat for their innovative wireless and broadband services. Both Starlink and Telesat’s Lightspeed licences are being approved and extended. Additionally, Ofcom has issued its future plan to encourage and enable further innovation. Ofcom’s initiative includes a new strategy for supporting the space sector […]

Ofcom has announced it is expanding the breadth of data it collects annually from TV and radio broadcasters to help promote equity, diversity and inclusion across the broadcasting industry. This follows a five-year review of progress, which identified where the regulator could help drive further improvements so that the sector accurately reflects the diverse audiences […]

As the availability of future-proof, full-fibre technology improves, and more people upgrade their connections, average home broadband speeds in the UK are increasing, according to the Home Broadband Performance report from comms regulator Ofcom, which reveals that the median average speed of a home broadband connection has reached 59.4 Mbit/s. That represents an 18 per […]

UK comms regulator Ofcom is proposing to revise its guidance on how the ‘net neutrality’ rules should apply in the UK. This follows the announcement of its new programme of work to ensure that digital communications markets are working well for people and businesses in the UK. Ofcom is responsible for monitoring and ensuring compliance […]

Smaller adult video-sharing sites based in the UK do not have sufficiently robust access control measures in place to stop children accessing pornography, regulator Ofcom has found in a new report. Ahead of its future duties in the Online Safety Bill, Ofcom already has some powers to regulate video-sharing platforms (VSPs) established in the UK, […]

UK broadcast regulator Ofcom is inviting feedback on its analysis and provisional views relating to the BBC’s proposal to increase its catalogue of older content on BBC iPlayer. Ofcom’s job, as required by the Charter and Agreement, is to ensure that changes the BBC wishes to make to its publicly funded TV, radio and online […]