DirecTV customers nationwide are embracing a new way to remotely record their favourite shows to their DVRs with the DirecTV DVR Scheduler, which has reached a milestone with more than one million recordings scheduled remotely through the service. "The positive response we have received for the DirecTV DVR Scheduler has truly surpassed our expectations," said […]

From Branislav Pekic in Rome Brazilian pay-TV operator Sky is to launch a pre-paid service based on a package of 35 TV channels (8 of them free-to-air) and 46 audio channels.In order to get "Sky Pré-Pago", the consumer needs to acquire the basic reception equipment (dish and decoder) for $187 (E120), including installation. One month […]

As at the end of March, the services of subscription television which use cable and satellite technologies registered around 2 million users in Portugal, representing around 18.8 subscribers per 100 inhabitants. Of these two million users, 75 per cent were customers of the cable distribution service – almost 1.5 million customers – while Direct To […]

For the eighth year running, DirecTV has scored higher for customer satisfaction than all major cable TV companies in the American Customer Satisfaction Index (ACSI). In this year’s ACSI survey, DirecTV posted an index score of 68, reflecting customers’ overall satisfaction with the service, compared to the cable and satellite TV category, which scored a […]

For the eighth year running, DirecTV has scored higher for customer satisfaction than all major cable TV companies in the American Customer Satisfaction Index (ACSI). In this year’s ACSI survey, DirecTV posted an index score of 68, reflecting customers’ overall satisfaction with the service, compared to the cable and satellite TV category, which scored a […]

US Satellite customers are still happier with their service than cable, but the wired medium's customer-service-satisfaction numbers are on the rise, driven by smaller operators. The customer-satisfaction scores for most cable and satellite companies were up in the most recent (2008) American Customer Satisfaction Index, with satellite still leading the way. DirecTV was up 1.5 […]

From Colin Mann in London The digital satellite television service from ITV and the BBC has launched across Britain offering high definition programming and more than 80 channels for no monthly fee. Freesat, will be available in 98 per cent of households, the broadcasters also hope the addition of high definition channels on a free-to-air […]

DirecTV's first-quarter net income rose 10 per cent amid higher net subscriber additions and a lower subscriber cancellation rate. The company reported net income of $371 million, up from $336 million, a year earlier. Revenue rose 17 per cent to $4.59 billion. DirecTV said US net subscriber additions rose 17 per cent to 275,000, putting […]

SES-Astra looks certain to give up on marketing the Entavio 'platform' direct to the German public. Instead it will work more closely with Premiere. “The offer was not attractive enough, there is too much overlap with Premiere Star,” said CFO Mark Rigolle. The introduction of the Entavio platform has always been controversial, politicians and consumer […]

Harmonic has confirmed that that Sun Direct TV has deployed Harmonic’s digital video solutions for India’s first MPEG-4 AVC (H.264) direct-to-home (DTH) broadcast service. Harmonic has enabled Sun Direct TV to offer its new DTH service to 40 million homes in southern India by providing an end-to-end solution encompassing the latest generation DiviCom Electra encoders, […]