CSG and Bell, Canada’s largest telco providing advanced wireless, Internet, TV and business services, have announced a seven-year extension to their long-standing partnership. CSG will continue to support residential customer service and billing for Bell’s Fibe and Alt TV services. “Bell is a leader in the rapidly evolving communications market,” said Darla Thompson, vice president, […]
UK multiplay operator Virgin Media has switched on gigabit home broadband in a further two cities as part of its plan to bring gigabit speeds to more than 15 million homes across its entire network by the end of 2021. Edinburgh and Liverpool are the latest cities to benefit from the service, and follow the […]
Spain’s fifth largest telco operator Euskaltel has reached an agreement with Movistar to share the dominant operator’s FTTH network in those areas where the company is not obliged by law to allow third parties to use its infrastructure. With this 5 year deal, Euskaltel will be able to strengthen its national expansion through Virgin Telco […]
The Covid-19 pandemic created a surge in home network usage and issues, and disrupted customer contact-centre operations for broadband service providers around the globe, according to the findings of a survey carried out by connected homes technical support platform Sweepr, examining broadband users’ recent customer support experiences and inclination to use digital self-service. The survey […]
UPC is the first telco provider in Switzerland to integrate the StarzPlay streaming service. StarzPlay, the international streaming service from the premium network Starz, offers a wide range of Starz Original series along with high-profile acquired TV series and feature films that are available exclusively on StarzPlay. The streaming service is available on the new […]
As the UK gradually emerges from lockdown imposed in response to the Covid-19 pandemic, the performance of its broadband networks in the face of swelled demand has been praised by the national independent networks’ organisation. The Independent Networks Cooperative Association (INCA) also commended the independent networks industry and its workforce – the #connectivitychampions – for […]
A network problem at Virgin Media left many customers without TV and broadband services on June 2th. Thousands of customers reported issues on the Down Detector website, and complained on social media that they could not access their services, affecting masses of people who are still working from home. Virgin Media said the issue only […]
Thaicom and CAT Telecom have announced a satellite business joint venture in order to strengthen Thailand’s telecommunications infrastructure and to support the growth of the digital economy industry and satellite industry. The two companies are partnering to form a joint venture company called ‘Nation Space and Technology Company Limited’. The joint venture has a registered […]
Movistar and MásMóvil, Spain’s first and fourth largest telcos respectively, have reached an agreement to share their networks. Thanks to the five year deal, MásMóvil will be able to cover around 500,000 new homes with FTTH and have access to future deployments of Movistar FTTH network across the country. The agreement will also allow MásMóvil […]
UK digital infrastructure provider Openreach, who builds and maintains the largest fixed communications network in Northern Ireland (NI), has reached a significant milestone, with 360,000 homes and businesses – more than 40 per cent of properties – now able to access Full Fibre broadband at speeds of up to 1 Gbps. The milestone achievement comes […]