Nearly a third of American subscribers (31 per cent) now pay for at least one specialist subscription — ranging from horror streaming and pet trackers, to diet plans, meditation apps, and more, according to research from Bango. According to the research, which surveyed 5,000 US subscribers, Americans are looking beyond the go-to streaming platforms and […]

Research from Recurly, the subscription and billing platform, puts a spotlight on consumer frustrations, retention challenges and strategies for success in high-traffic periods, revealing that nearly half (45 per cent) of consumers would likely switch to a competitor if they experienced service disruptions during critical moments. Businesses must prioritise peak performance and retention strategies or […]

One in three Americans now pay for a subscription they never use and 35 per cent have lost track of how much they spend on subscriptions each month. According to a report from Bango, this makes American subscribers the most likely to lose track of their spending, compared with Europeans (28 per cent) and those […]

Recurly, the subscription management and billing platform, has announced a partnership with Redfast, a specialist in subscriber personalisation and engagement. This collaboration brings the two platforms together to create a lifecycle engagement tool that drives proactive, personalised in-app experiences to keep subscribers engaged and increase brand loyalty. “Predicting and acting on subscriber acquisition and retention […]

With latest government figures showing an increase in disposable income in the UK, subscription businesses could be set to benefit from relief from the greatest challenge facing the industry. Subscription business models have gained significant popularity in recent years due to their potential for predictable revenue and deep customer relationships. However, these models also face unique […]

Findings from subscription management and recurring billing solutions specialist Recurly’s study, The Payment Experience Is Critical To Subscriber Growth And Retention, sound the alarm on pervasive payment challenges flatlining consumer subscription growth, with 100 per cent of surveyed businesses acknowledging the detrimental impact of failed payments. “We know the moment of payment is emotionally charged, […]

Crunchyroll is raising the pricing for its Mega Fan and Ultimate Fan subscription tiers in select countries – the platform’s first pricing change since 2019. The change will impact pricing in Argentina, Colombia, France, Portugal, the Us and select additional countries. As part of these updates in the US the Mega Fan tier will increase […]

After streaming media subscriptions skyrocketed in 2020 as consumer behaviour shifted dramatically during a global pandemic, the industry is normalising with sustained and steady growth, according to benchmarking data from subscription management and billing platform Recurly. Recurly’s report, Recurly State of Subscriptions: Media and Entertainment, found that the digital media and entertainment industry experienced a […]