Europe’s leading cable companies score higher than their rivals in customer satisfaction with broadband service, but trail them in television service, according to research from Strategy Analytics’ ConsumerMetrix service. The report, “European Cable: Customer Satisfaction and Profiles”, found that customers of cable companies give them a net promoter satisfaction rating of 66 per cent for […]
For years, US consumers have had three simple criteria when buying a television: price, size and picture quality. While those factors remain, American television buyers now are placing increased importance on technology features, including Internet connectivity and 3D display, according to the Smart TV Consumer Survey conducted by the IHS Screen Digest TV Systems Service […]
The number of satellite transponders required by Indian TV broadcasters and DTH operators is expected to double or triple over the next five years, according to a report from CASBAA, the apex Asian association of the cable and satellite television industry. Developed with knowledge support from PwC India, the report forecasts that transponders required by […]
The number of pay TV homes in the Middle East and North Africa will double between 2011 and 2018 to 16.0 million, according to a report from Digital TV Research. The report forecasts that fewer than 15 per cent of TV households (analogue and digital) legitimately paid for TV signals by end-2012. This proportion will […]
Revenues from mobile content, monetised through direct carrier billing, is expected to rise from $2 billion last year to more than $13 billion by 2017, according to a report from Juniper Research. The report observed that operator storefronts and portals now accounted for just 6 per cent of content downloads worldwide, with Google Play and […]
Ofcom has published a report for the UK government on the coverage, take-up, usage, price and choice of fixed and mobile broadband services in the UK, relative to other European countries. The ‘European Broadband Scorecard’ was proposed by the Department for Culture, Media and Sport, to allow the Government to measure progress towards its ambition […]
Trade body Cable Europe has revealed fresh data from analyst firm IHS Screen Digest that shows 5.5 per cent per cent top-line revenue growth across Europe, representing nearly €1 billion in new revenues for 2012. According to Cable Europe executives speaking at Cable Congress 2013, the upward trend is explained by a shift towards digital […]
The value of traditional pay-TV service like cable, satellite, and telco TV appears to be waning according to research by TDG. While close to 90 per cent of broadband subscribers are still on the pay-TV dole – a testament to its importance in daily consumer lives – the perceived value of the service relative to […]
The overall infrastructure video equipment market will grow to reach $3.8 billion dollars in 2017, up from $2.8 billion in 2012. Video encoders represent the fasted growing sub segment of the market, growing over 10 per cent annually, compared to the market as a whole which grows at a 6 per cent pace. Classic video […]
TV shopping channels in Europe have developed into modern multi-channel providers. The active providers in the core European markets of Germany, the UK, Italy and France currently generate an annual turnover of almost €4 billion – with a predicted increase to €5.3 billion by 2017. These are the results of the study conducted by Goldmedia […]