Findings from a new study – The State of Mobile & Broadband customer support – by customer and network experience platform provider Subtonomy suggest that quality of service, as well as the quality of support, influence user decisions as to which Internet Service Provider to select. Sweden is a highly advanced digital economy, ranking third […]

South Africa is ready to launch its own satellite to enhance the reach of broadband connectivity in the country, according to Khumbudzo Ntshavheni, Minster of Communications and Digital Technologies. Speaking at the World Telecommunication Development Conference 2022 in a Partner to Connect session, she told delegates that South Africa was implementing a Broadband Connectivity drive […]

After slipping 2.6 per cent last year, customer satisfaction with video streaming services is steady with a score of 74 (on a scale of 0 to 100), according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2021-2022. Consumers still favour streaming over all the other telecommunications industries – and its lead over the next […]

Anshuman Das, Founder & CEO of Muvi, has shared his thoughts on the battle for attention between smart TVs and smartphones, suggesting that it’s never between devices, and even less often between functionalities, but rather it’s all about convenience. He writes… In the second decade of this century, the 2000s ushered in the concept of […]

Telecoms technologist Nokia is partnering with Japanese telcos DOCOMO and NTT jointly to define and develop key technologies towards 6G. The collaboration will focus on two proof-of-concepts for emerging 6G technologies: an AI native air interface and sub-THz radio access. These aim to demonstrate a performance gain with an AI based 6G air interface compared […]

Pearl TV, the coalition of US broadcasters transitioning to NEXTGEN TV, has revealed new field test data with Auton performed at the ‘Motown 3.0 Open Test Track’ in Detroit, Mich., that demonstrated how robust the transport layer and software applications of the ATSC 3.0 NEXTGEN TV standard are in non-real time data delivery of streaming […]

UK multiplay telco Virgin Media O2 has shed light on the eyewatering amount of network data, voice traffic and TV usage it has handled over the past year, as it celebrates its first birthday since the two companies came together in the UK’s largest ever telecoms merger. Across the entire Virgin Media O2 fixed and […]

Canadian multiplay telcos Rogers Communications and Shaw Communications have agreed to not proceed with closing their proposed merger until either a negotiated settlement is agreed with the Commissioner of Competition or the Competition Tribunal has ruled on the matter. As a result, there is no need for the Tribunal to hear the Commissioner’s application for […]

As Real Madrid won their fourteenth Champions League title on May 28th, Three UK’s network experienced a record-breaking night of its own with a new all-time data peak. The 5G network saw data peak at 1068 Gbps between 21:00 and 21:15 during the match as record numbers connected to watch the Champions League final. In […]

There were a total 14.5 million active fibre access lines in France at the end of 2021, which represents a year-on-year increase of 4.1 million, according to telecoms watchdog Arcep’s 2021 annual Observatory. For the first time, there were more active fibre-based broadband and superfast broadband lines than copper network DSL-based ones (14.4 million. Among […]