A report from Omnisperience, titled Telecoms Customer 2035, dismantles three decades of failed orthodoxy in the telecoms industry. According to the report, hundreds of billions spent on 5G, full fibre, cloud and generative AI have delivered flat revenues, stubbornly high churn, and customers who switch the moment a cheaper deal appears. The real crisis isn’t […]
BT has announced the launch of a sovereign platform which will deliver a suite of new digital sovereignty services for the UK private and public sector. Assuring the control and management of operations, systems and data within a UK infrastructure platform – supported exclusively by UK-based staff where required – is key to providing digital […]
Ofcom has fined Virgin Media £23.8 million (€27.1m), after it disconnected telecare customers during its programme to migrate customers to digital landlines. Virgin Media notified Ofcom about a number of incidents related to the migration of telecare customers in November and December 2023. As a result, the media regulator launched an investigation to establish whether […]
UK digital infrastructure provider Openreach has exited the Deddington Exchange in Oxfordshire, making it the first of 4,600 exchanges across the UK to be fully de-commissioned as part of a nationwide shift from copper networks to digital full fibre infrastructure. Deddington also becomes the first UK location to see the closure of BT’s copper based […]
Virgin Media O2 has announced 4G and 5G coverage improvements on more than 40 major UK motorways and A roads, supporting the digital infrastructure needed to help boost electric vehicle adoption. The improvements cover 590 miles of road, which is roughly the equivalent of driving from Exeter to Inverness. Mobile coverage has been optimised on […]
Telenor has announced the next step in its Internet of Things (IoT) strategy by consolidating its Nordic IoT operations under Telenor Connexion, creating a unified global IoT brand. “This consolidation is about unlocking scale and accelerating growth. By bringing our IoT capabilities together under Telenor Connexion and our portfolio brand, Telenor IoT, we are creating […]
The total fixed communications services revenue in China is expected to see sluggish compound annual growth rate (CAGR) of 0.7 per cent in its revenue from $303 billion (€261.6bn) in 2025 to $314 billion in 2030, mainly due to drop in average revenue per user (ARPU) levels, forecasts GlobalData, the data and analytics company. GlobalData’s […]
Worldwide spending on telecommunication and pay-TV services will reach $1.53 billion (€1.32bn) in 2025, representing an increase of +1.7 per cent year-on-year, according to the International Data Corporation (IDC) Worldwide Semiannual Telecom Services Tracker. The latest forecast is slightly more optimistic compared to the forecast published earlier this year, as it assumes a 0.1 percentage […]
BT and Starlink have announced what they describe as a “landmark agreement” which will bring Starlink’s satellite connectivity to BT and EE consumer broadband customers, complementing BT Group’s fibre and mobile networks to ensure no community is left behind in the digital age. The collaboration – a first in the UK and one of the […]
The TIP Board has approved the launch of a new TIP Project Group focused on optimising wireless broadband network delivery for video applications that run live or streamed over the network. The Project Group aims to kick off with the support of a number of industry-leading Communication Service Providers (CSPs) and Content Application Providers (CAPs) […]