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Openreach cuts plastic use with recycled full fibre broadband kit

July 17, 2025

Openreach, the UK wholesale broadband network, has committed to remove 100 tonnes of plastic from its supply chain, by using new modems to connect customers to its full fibre network. The business is launching a range of new Optical Network Terminals (ONTs), with re-engineered casings made from 85 per cent recycled plastic.

Engineers installed around two million ONTs in 2024 and the company expects to install even more this year as more and more customers upgrade to Full fibre – the UK’s most reliable broadband technology. The move is one of a number of initiatives under Openreach’s ‘Let’s Reach Zero’ strategy — a commitment to reach net zero emissions in its operations by 2031.

Abby Chicken, Head of Sustainability for Openreach, said: “Our mission – to build the UK’s best full fibre future – will deliver a more sustainable, reliable network and serve as the digital platform for a greener economy. We recognise the environmental impact of building that future, and that’s why we’re committed to using fewer materials and reducing waste. Our new recycled fibre kit is a big step forward, removing 100 tonnes of new plastic from our supply chain every year.”

Dirk Verhaegen, head of Fixed Networks Broadband Devices at Nokia, added: “Openreach’s ‘Let’s reach zero’ strategy is a great initiative that we are excited to be a part of. Together, we were able to design an ONT that drastically reduces the amount of plastics used to manufacture the product. We’ve also taken an active role in redesigning our packaging, ensuring it uses 100% recyclable materials and is more compact and efficient, helping to cut shipping CO2 emissions by 60%. We commend Openreach for its ongoing commitment toward creating a sustainable future and finding new ways to reduce the materials and waste of the technology they deploy,”

The new ONT models – launching this summer – will cut 100 tonnes of new plastic from the company’s manufacturing process, the equivalent of eight double-decker buses in weight.

Openreach is working with partners such as Nokia, Adtran, Zyxel and Sercomm to manufacture the new kit – with casings made from recycled plastic pellets. The pellets come from a variety of sources based on the plastic family of polycarbonate (PC), including recycled casings for laptops, tablets or phones, personal safety equipment like face shields and glasses, medical devices, and from headlights, taillights and interior trims in the automotive industry.

The company has also redesigned the packaging that ONTs arrive in, working with Nokia, to reduce the amount of cardboard it uses by 30 per cent. The space saving this produces is allowing for 40 per cent more ONTs to be delivered in every shipping container, helping to make its supply chain even more efficient.

Openreach is now looking to adopt the ‘greener’ packaging with other suppliers.

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