A network problem at Virgin Media left many customers without TV and broadband services on June 2th. Thousands of customers reported issues on the Down Detector website, and complained on social media that they could not access their services, affecting masses of people who are still working from home. Virgin Media said the issue only […]
Consumer research from Parks Associates finds the market for broadband service is steady overall, showing high adoption rates and rising ARPUs, with the adoption rate for stand-alone Internet service rising from 34 per cent in 2017 to 42 per cent in Q1 2020. The average stand-alone Internet subscriber now pays $60 per month for service, […]
Research commissioned by networking systems, services and software company Ciena has found that seven out of 10 (69 per cent) British adults are now working from home at least some of the time, up from 9 per cent before Covid-19 lockdown measures took effect. This 776 per cent increase is not just a temporary change, […]
BT has launched a new Dedicated Connection home broadband service for consumers across the UK. The service is specifically designed for customers, regardless of who their current broadband provider is, that want the reassurance increased bandwidth will provide them to help minimise disruption when working from home, gaming or online schooling. The move forms part […]
Over 72 million homes and businesses across the US subscribe to broadband delivered by cable providers. With the rise of the Covid-19 pandemic, these connections are more important than ever, including home Wi-Fi networks, as many of daily activities move online. To better explain how changing consumer demand is affecting network usage and performance, NCTA […]