Virgin Media apologises for more outages
June 26, 2020
A network problem at Virgin Media left many customers without TV and broadband services on June 2th.
Thousands of customers reported issues on the Down Detector website, and complained on social media that they could not access their services, affecting masses of people who are still working from home.
Virgin Media said the issue only affected broadband customers in some areas of London, adding the problem had been fixed within a few hours, and apologised for the situation.
“We’re pleased to say the London broadband issue is now fixed. We’re sorry once again and we realise this was a frustrating situation for those affected,” it said.
The TV glitch, however, seemed to have been country-wide – although the outage only lasted a few minutes.
Virgin Media said the issues were not caused by congestion or strain. The company experienced a similar issue in April, when its network was unavailable in parts of London for several hours.
Other posts by :
- Bank: AST SpaceMobile has 2 year head start on Starlink
- SpaceX wraps IPO; 8,000 launches by 2030
- Markets braced for SpaceX IPO
- Former SpaceX exec to build ‘space taxis’
- Eutelsat shares crash despite good news
- Analyst: Years of subs growth ahead for Starlink
- SES CEO: “Multi-orbit is now key”
- More details emerge on SpaceX IPO
- Viasat confident despite SpaceX threats