Teresa Cottam, founder and Chief Analyst at Omnisperience and author of Telecoms Customer 2035, has issued a ruthless wake-up call for the telecoms industry: if telcos want to thrive in 2035, they urgently need to rethink customer relationships. According to Cottam, the evidence is stark. Hundreds of billions spent on 5G networks, fibre-to-the-home, digital transformation […]
The Philippines telecom and pay-TV services revenue is forecast to increase at a compound annual growth rate (CAGR) of 3.8 per cent from $8 billion (€6.8bn) in 2024 to $9.7 billion in 2029, mainly supported by the mobile data and fixed broadband service segments, reveals intelligence and productivity platform Global Data. GlobalData’s Philippines Telecom Operators […]
A report from Omnisperience, titled Telecoms Customer 2035, dismantles three decades of failed orthodoxy in the telecoms industry. According to the report, hundreds of billions spent on 5G, full fibre, cloud and generative AI have delivered flat revenues, stubbornly high churn, and customers who switch the moment a cheaper deal appears. The real crisis isn’t […]
A study by global tech strategist Juniper Research has found satellite provider revenue from direct-to-cell (D2C) will exceed $370 million (€279.9m) in 2026, up from $100 million this year. This substantial single-year growth of more than 260 per cent is fuelled by growing partnerships between mobile network operators (MNOs) and satellite operators, which are rolling out […]
Cellnex and Harrow Council have announced an agreement to improve mobile connectivity in the Borough. The partnership is the latest in a series of open access agreements Cellnex UK has signed with local authorities this year, including Hounslow and Swansea, as it continues its mission to advance digital infrastructure across the UK. The agreement will […]
Over 1.6 million mobile and broadband customers are warned they could be at risk of overpaying on their bills from this November, with a huge number of deals set to expire. Analysis by Uswitch, the comparison and switching service, highlights the urgency of checking contract end dates ahead of the Black Friday sales period. This […]
IONX Networks and Virgin Media O2 (VMO2) have successfully integrated a neutral host small cell into VMO2’s live 5G Standalone (SA) core network, which they say is a first-of-its-kind deployment in the UK. VMO2 says the breakthrough strengthens its commitment to delivering next-generation 5G services closer to customers, addressing the growing demand for faster speeds, […]
Ofcom has published the latest figures for complaints the media regulator has received about the UK’s main broadband, mobile, and pay-TV providers. These figures cover the second quarter of 2025, from April to June. Overall complaint numbers decreased compared to the previous quarter; complaints about fixed broadband and pay-TV decreased while complaints about pay-monthly mobile […]
UK multiplay operator Virgin Media O2 has announced a new multi-year landmark partnership with Starlink Direct to Cell, marking a UK-first initiative to enhance rural mobile network coverage and improve customer experience. The operator is the first in the UK to utilise Starlink’s position as the world’s largest and only satellite-to-mobile constellation with 650+ satellites […]
Nvidia and Nokia have announced a strategic partnership to add Nvidia-powered, commercial-grade AI-RAN products to Nokia’s RAN portfolio, enabling communication service providers to launch AI-native 5G-Advanced and 6G networks on Nvidia platforms. Nvidia will also invest $1 billion (€0.86bn) in Nokia at a subscription price of $6.01 per share. The investment is subject to customary […]