Verizon Communications added just 20,000 FiOS TV customers in the fourth quarter, its weakest additions since launching the service in 2006, and further evidence that cord-cutting is beginning to chip away at what once was pay-TV’s most reliable growth engine. FiOS TV ended the fourth quarter with 5.8 million customers. Broadband growth also slowed in […]
The Stop Mega Cable Coalition has been launched with the goal of raising awareness about what it suggests are “the substantial harms” that Charter Communication’s proposed acquisition of Time Warner Cable and Bright House Networks could cause for the cable TV and broadband markets. Chief among those concerns is the fact that the merger would […]
UK’s Virgin Media plans a group-wide reorganisation that will cut 900 posts. The Liberty-owned cablenet has given no details amid ongoing consultations. “The proposed reorganisation will give us an even sharper focus on the customer, network expansion and business growth,” said CEO Tom Mockridge. The announcement contrasts with the £3 billion (€3.92bn) Project Lightning investment […]
Singaporean telco Singtel has become the latest operator to offer Netflix to its customers by agreeing an exclusive tie-up with the streaming service. Customers stand to get up to nine months’ worth of complimentary Netflix subscriptions if they re-contract or sign up for a mobile plan and/or Singtel’s fibre entertainment bundle from January 22nd to July […]
Dominant telco BT has welcomed the UK’s Competition and Markets Authority’s (CMA) decision to approve its acquisition of triple-play operator EE, unconditionally without remedies. The CMA’s decision paves the way for BT to complete the acquisition of EE in the coming weeks and to incorporate the business into the wider BT Group in the months […]
US telco AT&T is kicking off the New Year with a new unlimited wireless data offer for its new and existing TV subscribers who like watching their favourite videos and TV shows almost everywhere. New and existing AT&T consumer wireless customers who have or add AT&T DirecTV or AT&T U-Verse TV may get the new […]
Operators need to get G.fast – a specification designed to provide gigabit broadband connection speeds – right if they want to take advantage of the huge opportunity available to enable and deliver up-and-coming technologies to consumers, Kevin Foster, the Chairman of Broadband Forum (and General Manager Access and CPE Innovation at BT) has warned. Speaking […]
French telco Orange has confirmed that it has renewed preliminary discussions with the Bouygues Group with a view to a consolidation with French mobile phone, Internet service provider and IPTV operator Bouygues Telecom. These discussions are not limited by any particular calendar and hold no commitment to any particular predefined outcome. In a Statement, Orange […]
According to the American Customer Satisfaction Index (ACSI), 2015 was a year characterised by lower customer satisfaction across the board, with few exceptions. Of the 43 industries tracked by ACSI, only five improved, while 30 declined and the rest had no change. Cable MSOS were among the lowest-performing companies. “By and large, the overall customer […]
A report on consumer fixed broadband performance in the United States – Measuring Broadband America – prepared by the FCC’s Office of Engineering and Technology and Consumer and Governmental Affairs Bureau reports “significant growth” in broadband speeds and in the uptake of these higher speeds by consumers, though results are not uniform across technologies. “Spurred […]