British households are paying for broadband services that are, on average, 51 per cent slower than advertised, according to analysis from consumer body Which?. Results generated from 235,000 uses of the Which? broadband speed-checker tool show that, on average, customers are paying for speeds of up to 38 megabits per second, but actually only receiving […]
The US Senate has voted to overturn the Federal Communications Commission’s (FCC) Restoring Internet Freedom Order which replaced previous net neutrality legislation, passing a bill that has little chance of advancing in the House but offers net neutrality supporters and Democrats a political rallying point for the midterm elections. Democrats forced the May 16th vote […]
Deutsche Telekom has underlined its leading role in broadband build-out in Germany. Deutsche Telekom invests more than all of its competitors put together, said CEO Tim Höttges at this year’s shareholders’ meeting, which was held in Bonn – where the company has its headquarters – for the first time in the company’s history. €5.4 billion […]
UK communications regulator Ofcom has published its annual report on pricing trends for residential phone, broadband and TV services in the UK. It research has found that: Most consumers are getting value from their phone and broadband services. Data use over both home-broadband and mobile connections is growing by around 45 per cent a year. […]
Altice N.V. post-split of Altice USA (to be renamed ‘Altice Europe’) has reported that it is delivering on its plan to improve operational performance, with its Q1 2018 showing the best subscriber trends the group has ever reported. Highlights include: France total fixed B2C customer base grew for the first time since Altice took control […]
The ‘Consumer’ Business Unit of BT Group – comprising BT, EE and Plusnet – has unveiled a new converged network vision which it says will bring together the best of broadband, mobile and Wi-Fi to provide seamless connectivity for customers across the UK. BT also revealed a deal to carry Amazon Prime video on its […]
As subscriber growth hits the brakes, telecom service providers are increasingly turning their attention to providing the best customer experience to minimise churn. Research by IHS Markit finds that 75 per cent of service provider respondents say that enhancing customer experience is their top digital transformation project, followed by automation (44 per cent) and cloudification […]
Vodafone Spain ended the fiscal year at March 31st with a 2.1 per cent rise in its revenues to €4.5 million and an EBITDA increase of 5 per cent. The company significantly increased its subscribers with its convergent package Vodafone One now reaching over 2.5 million, up 154,000 on the previous year. FTTH subscribers amounted […]
The Board of global telco Vodafone Group has revealed the succession plan for the role of Group Chief Executive. Effective October 1st 2018, Vittorio Colao will be succeeded by Group Chief Financial Officer Nick Read. At the date of the Group’s Annual General Meeting on July 27th 2018, Deputy CFO Margherita Della Valle will succeed […]
Worldwide spending on telecommunications and pay-TV services reached $1,662 billion (€1,389 bn) in 2017, an increase of 1.4 per cent year over year (in constant dollar terms), according to market intelligence firm the International Data Corporation’s (IDC) Worldwide Telecom Services Database. IDC believes that the growth rate will accelerate to 1.6 per cent in 2018, bringing […]