EE, the UK broadband provider, has became the first major network to offer all Full Fibre plans built with WiFi 7 connectivity as standard. The launch follows research which reveals that for today’s households, broadband reliability across the whole home is more important than just speed, with nearly half (44 per cent) of Brits prioritising […]

November 2025 marked 15 years of the Netflix ISP Speed Index – a monthly readout on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming.  Starting in 2026, the streaming giant says it will continue publishing monthly performance data on the ISP Speed Index site, but these updates will shift to a […]

The UK broadband market regained momentum in Q3 2025, adding 64k subscribers and returning to growth across a total base of 28.94 million lines according to data from Point Topic. Full fibre (FTTP) adoption surged ahead at its fastest rate since nationwide rollouts began, reaching 11.56 million connections and overtaking FTTC for the first time, […]

Ofcom’s annual Connected Nations report finds that Brits used nearly a fifth (18 per cent) more mobile data in 2025 than the previous year, totalling over 1.2 billion GB each month. That’s the equivalent of streaming 400 million football matches in HD, watching 315 billion TikToks, or sending 1.3 quadrillion text-only WhatsApp messages. While 4G […]

Against a backdrop of repeated major provider outages this year, a Uswitch broadband outage report reveals the scale of the UK’s connection challenge, with 22.4 million (41 per cent) users across the UK left disconnected at least once in the last 12 months. Internet outages totalled 238.7 million hours in the past year, costing the […]

In October 2025, 1 per cent of Internet Service Providers (ISPs) saw an increase of 0.4 Mbps, 67 per cent rose by 0.2 Mbps, 31 per cent stayed the same, and 1 per cent decreased by 0.2 Mbps on the Netflix ISP Speed Index –  a monthly update on which ISPs provide the best prime-time […]

Over 1.6 million mobile and broadband customers are warned they could be at risk of overpaying on their bills from this November, with a huge number of deals set to expire. Analysis by Uswitch, the comparison and switching service, highlights the urgency of checking contract end dates ahead of the Black Friday sales period. This […]

Ofcom has published the latest figures for complaints the media regulator has received about the UK’s main broadband, mobile, and pay-TV providers. These figures cover the second quarter of 2025, from April to June. Overall complaint numbers decreased compared to the previous quarter; complaints about fixed broadband and pay-TV decreased while complaints about pay-monthly mobile […]

In September, 1 per cent of Internet Service Providers (ISPs) saw an increase of 0.4 Mbps, 26 per cent rose by 0.2 Mbps, 72 per cent stayed the same, and 1 per cent decreased by 0.2 Mbps on the Netflix ISP Speed Index – a monthly update on which ISPs provide the best prime-time Netflix […]

An academic paper, prepared in advance of an international conference on network and service management, suggests that Italy’s Piracy Shield causes significant collateral damage. In the paper, 90th Minute: A First Look to Collateral Damages and Efficacy of the Italian Piracy Shield, the University of Twente researchers, Raffaele Sommese, Anna Sperotto, Antonio Prado, Jeroen van […]