Agama Technologies, the specialist in video service quality and customer experience, has introduced AI Anomaly Detection. Powered by AI and machine learning, this new extension provides enhanced awareness of real incidents and elimination of irrelevant alarms, which Agama says enables service providers to deliver optimal service quality to customers with greater efficiency. To deliver video […]
A survey commissioned by BriteBill, a provider of billing and communications software for utilities, communications and media providers, has revealed that although service providers are moving at record pace to innovate, a significant engagement channel – the bill – is often overlooked in their digital transformation strategies. Predictably competition is a major driver for this […]
Nordic Entertainment Group has revealed that its Viaplay streaming service will be compatible with Google Home and Google Home Mini when they arrive in stores across Scandinavia on October 24th. Google Home is the first smart speaker to respond to voice instructions in the Danish, Norwegian and Swedish languages. By linking a Viaplay account to […]
Global analyst firm CCS Insight has revealed its predictions for 2019 and beyond. This year, the list of 100 predictions focuses on CCS Insight’s vision for artificial intelligence, the Internet of things, smart cities and smart home developments, 5G, the digital workplace, new consumer devices, media and the moves of major technology players such as […]
UPC is adding the new UPC TV to its Happy Home portfolio. “We want to delight our customers. And so we took a step back from static television. UPC TV is not just television, it is an experience, because every customer can watch television how they want. Whether that is on the sofa in the […]
Platform Communications, the technology communications expert, has revealed that the Platform Media Index for IBC 2018 reveals ‘Online Video’ and ‘Media Convergence’ were the hottest topics at the global broadcast industry show – accounting for more than a third of share of voice combined. The Index provides a snapshot of leading media technology trends, moves […]
According to a research report from the IoT analyst firm Berg Insight, the number smart homes in Europe and North America reached 45 million in 2017. The most advanced smart home market is North America, having an installed base of 22.3 million smart homes at the end of the year. This represents a penetration of […]
While 3-4-3 may be the favoured formation of go-ahead football coaches, it is also at the core of digital transformation advisory specialist Tech Mahindra’s media and entertainment play. Speaking at the company’s Media Morning in London, Bhushan Patil, Senior Vice President – Head of CME – UKI & Southern Europe at Tech Mahindra, outlined three […]
In a joint presentation with Statista Research and Analytics at IBC last week, FFalcon Technology, a part of TCL Group, revealed that the TV market has entered a new generation, where smart TVs are set to penetrate the global industry via smart homes. With global smart TV shipments set to reach a total sales value […]
An expert review from Strategy Analytics’ User Experience Strategies (UXS) group has found that the recently released Amazon Fire TV Cube has created a more seamless video and TV viewing experience by leveraging a more human-like and preferred voice-enabled solution. Moreover, the Cube allows users to control multiple features, functions and additional devices with voice; […]