Verizon has launched an interactive TV version of its In-Home Agent customer self-help tool on its FiOS TV platform in the US. According to the company, the new tool uses “the advanced FiOS network” to diagnose issues, report back to customers, and then quickly and automatically fix most problems.

The new In-Home Agent app, which is accessed from the FiOS TV main menu “help” screen, is designed to guide customers through various routine tasks such as setting up a remote control or checking for connection and service problems

Other posts by :

1. AST SpaceMobile: “Good for indoor reception”
2. EchoStar booms on SpaceX holding
3. Norway wants a satellite constellation
4. Crossroads backs AST SpaceMobile
5. FCC examines SpaceX’s 15,000 sat-constellation plan
6. EchoStar: “Severe uncertainty” led to spectrum sales
7. Netflix gets downgrade on Warner Bros move
8. UK trims Orbex investment
9. Euro-bank sets up €500m space fund

Categories: Articles, Broadcast