Ofcom has published the latest figures for complaints it has received about the UK’s major providers of broadband. mobile and pay-TV services. These figures cover the quarter from April to June 2024.  During that quarter, complaints remained at a similar level to the previous quarter. Complaints about broadband, landline and mobile services fell slightly while complaints […]

Virgin Media O2 Business and Cebr have published a report, The economic and social benefits of digitalisation, revealing the significant growth potential UK businesses have left untapped. The report highlights that if all British-based firms had increased their digital technology usage in 2021, the economy could have seen a huge £111 billion (€133.2bn) boost in […]

Virgin Media O2 has reported Q3 revenue of £2.7 billion (€3.2bn), down 2.7 per cent YoY – primarily attributed to handset revenue decline offsetting stable consumer service revenues underpinned by fixed ARPU growth. The telco’s total fixed customer base now stands at 5.8 million with 15,000 customer additions in Q3, showing a return to fixed […]

Virgin Media has become the first major UK telecoms provider to enable digital methods such as Apple Pay and Google Pay for recurring contract payments, providing an alternative to traditional direct debits. The launch, which follows a successful trial period, will mean that new customers signing up for Virgin Media broadband, landline or TV services […]

Following a routine health check and a series of tests, Virgin Media O2 has reported that its CEO, Lutz Schüler, has been diagnosed with prostate cancer. The cancer has been caught in the early stages, and his prognosis is said to “very positive”, and he’s expected to make a full recovery following surgery in the […]

Simplestream, an OTT services provider, has partnered with Virgin Media Television to launch Virgin Media Play in Ireland, a range of streaming services designed to enhance how viewers access and consume their favorite content from the country’s biggest commercial free to air broadcaster. Virgin Media Play offers an intuitive, user-friendly experience, bringing together live TV, […]

Virgin Media customers in Huddersfield can now sign-up to services including Gig2 broadband which offers top speeds of 2Gbps – 21 times faster than local average. Virgin Media’s services are now available to more homes locally after work to bring full fibre connections to the area has been completed. The network has been built on […]

Ofcom has published the latest figures for complaints it received about the UK’s major mobile, broadband and pay-TV providers. These figures cover the first quarter of 2024, from January to March. During that time, complaints fell compared to the previous quarter – complaints about fixed broadband, pay-TV and landlines all fell while complaints about mobile services […]

Cerillion, a provider of BSS/OSS-as-a-Service solutions to the telecoms industry, is working with Virgin Media Ireland, the connected entertainment cable and broadcast business in Ireland. Cerillion is implementing its pre-integrated BSS/OSS suite to help Virgin Media Ireland simplify and automate its operations for its broadband and mobile customer base, whilst accelerating time-to-market through configuration. Built […]

Some of the UK’s most innovative projects which tackle electronic waste and support digital inclusion are being awarded a share of £500,000 (€584,441) from Virgin Media O2 and Hubbub’s Time After Time fund. Eight winning projects have been selected from more than 120 entries by a panel of judges including TV presenter and environmentalist George […]