UK multiplay operator Virgin Media has completed what it says is the nation’s biggest ever gigabit switch-on with nearly 3 million homes in London and across Northern Ireland now able to benefit from next-generation connectivity. Residents living in the areas can now make the most of Virgin Media’s Gig1 broadband, which it says is more […]
A quarter of a million rural homes and businesses across England have been given access to more financial help to get top-of-the-range broadband speeds. More than £22 million (€23.8m) of additional funding is being invested into the UK Government’s broadband voucher scheme, which subsidises the costs of building gigabit-capable broadband networks to hard-to-reach areas. Digital […]
The average UK adult will spend nearly £1 million (€1.12m) in bills over their lifetime – and now spends more on tech, such as TV subscriptions, mobile phone contracts and music streaming services, than they do on utilities, according to a study conducted by multiplay telco O2 to celebrate the anniversary of its flexible custom […]
Findings from Leichtman Research Group (LRG) indicate that the largest cable and telephone providers in the US – representing about 96 per cent of the market – acquired about 1,245,000 net additional broadband Internet subscribers in Q2 2020, compared to a pro forma gain of about 375,000 subscribers in Q2 2019. These top broadband providers […]
Almost 500,000 premises across the UK have been connected to gigabit-capable broadband since summer 2018. This is part of a £1 billion (€1.11bn) government funding commitment until the end of 2021, with a further £5 billion for the hardest-to-reach areas to be earmarked soon. It means that, alongside commercial investment, more than 7.5 million premises […]
Eight and a half million UK households suffered work, schooling or entertainment disruption, or were cut off from their families, thanks to Internet connection problems during the Covid-19 lockdown, a survey commissioned by customer experience specialist Quadient has revealed. This disruption comes as the lockdown has made connectivity more important than ever – more than […]
Broadband customers who are out of contract are set to benefit from a package of pricing changes and commitments from their providers, following a review by UK comms regulator Ofcom. According to Ofcom, the broadband market offers customers a wide range of choice, with different deals on offer to suit different needs, but it is […]
The Independent Networks Cooperative Association (INCA), has welcomed the Government’s plans to increase investment in workplace training and apprenticeships, as part of its plan to avoid a rise in youth unemployment and to address the growing skills shortage in the sector. However, the organisation warned that this may not be enough for the telecoms sector […]
The Covid-19 pandemic created a surge in home network usage and issues, and disrupted customer contact-centre operations for broadband service providers around the globe, according to the findings of a survey carried out by connected homes technical support platform Sweepr, examining broadband users’ recent customer support experiences and inclination to use digital self-service. The survey […]
June 26th is ‘Bidding Day’ for OneWeb’s assets. Would-be buyers have to enter their bids for OneWeb, which is in bankruptcy. If no – or inadequate – bids are entered, then the process goes forward to an auction of assets on July 2nd. The UK government is widely reported to have joined a consortium bidding […]