More than a quarter of the UK are left angry, upset or confused after speaking to their broadband provider’s customer services. More than a third of people (38.5 per cent) believe that the UK’s broadband providers offer the worst customer service of any industry, according to research by leading alternative broadband provider, Hyperoptic. The study, […]

Business jet in-flight broadband specialist Gogo Aviation is spending $50 million (€46.6m) on a share repurchase programme. “Our long-term capital allocation priorities are to first maintain adequate liquidity; second, invest in high-return strategic initiatives; third, carry an appropriate level of debt with a target net leverage ratio of 2.5x – 3.5x; and fourth, return capital […]

BT has reported that the Women’s World Cup has driven spikes of up to 16 per cent in BT’s broadband data traffic as people streamed the Lionesses’ on-pitch heroics live – highlighting the rising popularity of the women’s game. The August 20th final against Spain saw the biggest surge of all the games, with 866TB […]

Spanish telco Telefónica, through its global business unit, Telefónica Global Solutions (TGS), has become an authorised worldwide partner of SpaceX’s Starlink, the Low Earth Orbit (LEO) constellation of highly advanced satellites delivering high-speed, low-latency broadband Internet across the globe, even in the most rural and remote locations. With this agreement, TGS will be able to […]

According to a report by Dell’Oro Group, a source for market information about the telecommunications, security, networks, and data centre industries, cumulative broadband equipment spending is expected to exceed $120 billion (€109.8bn) between 2022 and 2027. The sales of PON equipment for fibre-to-the-home deployments, cable broadband access equipment, and fixed wireless CPE will show a […]

British innovators working to revolutionise 5G and broadband coverage for every corner of the UK could be in line to secure up to £160 million (€186m) from a scheme to deliver the next generation of high-tech satellites, Science and Technology Secretary Michelle Donelan has announced. LEO satellites represent the next generation of space technology, offering […]

The five countries or territories with the fastest internet in the world are the channel island of Jersey (264.52Mbps), Liechtenstein (246.76Mbps), Macau (231.40Mbps), Iceland (229.35Mbps) and Gibraltar (206.27Mbps), according to the Worldwide broadband speed league 2023 from Cable.co.uk. Four of the five are within Western Europe, with Macau being the obvious exception. All are either […]

The UK price comparison site, Broadband Genie, has announced the appointment of Eliza Vlachou as its first Chief Executive Officer. Vlachou has joined the business as it enjoys a period of strong growth. Last year it saw record revenue of £4.4 million, up 145 per cent in five years, while the number of consumers switching […]

As of Q1 2023, global fixed broadband connections reached 1.377 billion, reflecting a growth rate of 1.59 per cent compared to Q4 2022, according to broadband data specialist Point Topic, who also recorded a decline in fixed broadband subscriptions in 18 countries, which mainly include emerging markets, as well as some saturated markets such as […]

The UK’s rollout of gigabit-capable broadband and 5G connectivity would benefit from improvements in communication, collaboration and consistency between local authorities and the telecoms industry, according to a new report, Local Authorities as Connectivity Enablers, produced for the Digital Connectivity Forum (DCF), the leading advisory body to the UK Government on connectivity, by the consultancy […]