Ofcom’s new rules for mid-contract price rises have backfired on a number of fronts according to research from UK broadband comparison site, Broadband Genie. 2026 is the first year many broadband customers will see their bills increase under the new ‘pounds and pence’ rules. But the new rules will fail millions of bill payers. Many […]

Broadband customers in Glasgow pay the most for broadband outages, research from UK broadband comparison site Broadband Genie has found. Some 3,200 bill payer connections were ranked on how many outages lasting over 48 hours they encounter for every £100 they spend on their broadband deal. Nearly half (45 per cent) of UK broadband customers have […]

Over three quarters (76 per cent) of pensioners say the TV licence payment does not provide good value for money ahead of the April 1st price hike, according to a survey conducted by Broadband Genie. This spring the UK government will increase the TV licence fee by 6.7 per cent — in line with inflation — […]

Canterbury has been named the UK city with the slowest broadband, according to an analysis of 265,572 consumer speed tests by comparison site Broadband Genie. The historic city, famous for its cathedral, clocked in with average download speeds of 34Mb, around the bare minimum offered by many basic superfast packages. Despite being one of the […]

The UK price comparison site, Broadband Genie, has announced the appointment of Eliza Vlachou as its first Chief Executive Officer. Vlachou has joined the business as it enjoys a period of strong growth. Last year it saw record revenue of £4.4 million, up 145 per cent in five years, while the number of consumers switching […]

UK consumers are calling on broadband providers to abandon lengthy contracts of 18 months or more in favour of more flexible deals, according to new research by broadband comparison site Broadband Genie. Demand for shorter-term packages is growing, as two in five broadband users (40 per cent) say they would prefer monthly deals, similar to […]

A study by Broadband Genie has explored the affordability of high-speed broadband around the globe. The study looked at 132 countries and compared the average salary to the average cost of high-speed internet, finding that access to affordable high-speed broadband is not universally available. The study took survey responses to determine the average salary and […]