Media regulator Ofcom has published its latest complaints figures for broadband, landline, mobile and paid-TV services, covering the period from April to June 2023. Vodafone is the most complained about broadband provider, with 24 complaints per 100,000 customers, mainly driven by experience with faults, service and getting services connected. This is an increase compared with […]
The UK’s Competition and Markets Authority (CMA) is providing an early opportunity for interested third parties to comment on the impact that the proposed merger between mobile telcos Vodafone and Three could have on competition in the UK, in advance of launching a formal investigation once it has received the information it needs from the […]
Trade bodies representing the European telecommunications industry have welcomed the European Commission’s proposal on the Gigabit Infrastructure Act (GIA) that aims at addressing the red tape and the challenge of slow, complex and costly deployment of Very High Capacity Networks (VHCN) across the European Union. However, while they welcome many of the changes to the […]
Mobile industry forum the NGMN Alliance has published the 6G Position Statement: An Operator View, suggesting it guides a course for the future of communication networks by taking a proactive stance and emphasising the needs for a new paradigm for graceful evolution and successful value creation and delivery. “Our publication provides a clear statement of […]
Improved rural connectivity could boost the UK economy by £65.1 billion (€76bn), new economic modelling from economics consultancy the Cebr for multiplay telco Virgin Media O2 has found. The report, The Great Rural Revival, addresses four sectors central to the UK’s rural economy – tourism, agriculture, manufacturing, and small businesses – and finds connectivity improvements […]
SK Telecom, Deutsche Telekom, e& and Singtel have formed the Global Telco AI Alliance designed to create a new customer experience and make a difference in the lives of global citizens using AI technology. The four members of the Global Telco AI Alliance agreed to make joint efforts to accelerate AI transformation of the existing […]
Lynk Global has released its claimed ‘first-ever’ video of a series of two-way voice calls between standard-mobile-phones connected via satellite. The video shows multiple voice calls using standard mobile phones connected via Lynk’s existing satellite-cell-towers in orbit. Charles Miller, CEO and co-founder of Lynk, stated, “Carl Sagan once remarked ‘Extraordinary claims require extraordinary evidence.’ The […]
UK multiplay operator Virgin Media O2 has released its Q2 results which show that its fixed network rollout accelerated with 175,500 additional homes serviceable. Its 5G services are now available in over 2,800 towns and cities. Lutz Schüler, CEO of Virgin Media O2, said: “As we navigate a tough economic climate, we have a clear […]
Vodafone data usage figures that show 770GB of data was uploaded and 3,980GB downloaded during the Ladies’ and Gentlemen’s Singles Finals at Wimbledon 2023. Some 15,000 tennis fans packed out Centre Court for the Finals on July 15th and 16th to watch Marketa Vondroušová walk away with the ladies’ singles trophy after beating Ons Jabeur […]
BT Chief Executive Philip Jansen has informed the telco’s Board that at an appropriate moment over the next 12 months, he intends to step down from his role. In preparation for this, the Nominations Committee of the Board has been conducting a formal succession process. “Philip has done an excellent job in his time at […]