Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and TV) and mobile services. Comprised of around 250 new hires and 280 existing care agents who have received additional training, this new team […]

Qvest, a specialist in media-focused services, is expanding its partner network in North America to provide media organisations with enhanced workflow efficiencies and future-ready content distribution solutions. By strengthening its long-standing partnerships with Signiant and Telestream and forming a new alliance with Providius, Qvest says it is reinforcing its position as a premier system integrator […]

The BBC is asking audiences to have their say about the future of the organisation, by launching a public engagement exercise. From today [March 27th], BBC account holders across the UK will start to receive an online questionnaire to help identify what they want from the BBC now, and what they want from it in […]

InfoSum, the data collaboration platform, and ITV have announced the extension of their strategic partnership. This renewal follows four years of collaboration that has underpinned ITV’s addressable advertising capabilities. Since 2021, the partnership has enabled ITV to develop sophisticated audience targeting solutions without compromising viewer privacy. This is made possible by InfoSum’s decentralised technology, which […]

NHK public broadcaster, and in particular its Science and Technology Research Laboratories (STRL), has succeeded in developing a real-time multi-layer video encoder which is compatible to the international video coding standard VVC (Versatile Video Coding). The development will enable people to watch two (or more) different types of content through one broadcasting channel. This is […]

The Swedish joint-industry committee MMS (Mediamätning i Skandinavien AB) has announced its decision to award Kantar Media the contract to deliver the Swedish television & online video audience measurement currency service. The contract followed a competitive tender process and will see Kantar Media build a new nationally representative panel of 2,700 reporting households. The new […]

Relo Metrics, the AI-driven sponsorship, data and analytics platform for real-time data-driven decisions, has announced that its Relo Census product now includes F1, bringing census-level data set to the sport. This expansion enables F1 brands, teams, and agencies to benchmark sponsorship performance, track brand exposure, and optimise investments, with speed and accuracy. The official launch […]

Planetcast, a provider of broadcast tech and media services, has been chosen by beIN Asia Pacific as its strategic technology partner to enhance the management and delivery of programming for 14 HD sports channels serving Southeast Asia and Australia. Leveraging Planetcast’s advanced NexC suite of cloud-first products and services, the collaboration will enable beIN to […]

Sky Media, the advertising sales arm of Sky, has launched the first phase of its new Sports Marketplace, making premium live sports advertising more accessible. First announced at Sky Media’s ‘Connects’ upfronts in November 2024, the marketplace aims simplify advertiser access to Sky Sports and TNT Sports’ live sports inventory. Advertisers can now seamlessly book […]

Channel 4 Sales has announced it will invest in an advertising emissions measurement tool for its advertisers, as it continues to put sustainability at the top of its agenda. Partnering with Scope3, the sustainable technology platform, Channel 4 Sales will be the first commercial team within a major broadcaster to offer advertisers emissions data about […]