TalkTalk admitted it had lost a net 60,000 customers in the third quarter but had increased the ARPU which rose from £24.70 to £25.30 as consumers switched to premium products. Broadband revenue was up by 1.6 per cent quarter to £312 million, “we are being more successful in attracting and retaining more profitable customers,” said […]
BT added 39,000 subscribers for its IPTV ‘BT Vision’ in the fourth quarter of 2011 – just a few hundred less than Sky in the same period – bringing the total to 679,000. Consumer ARPU was up 5 per cent to an annual £337 (€405) reflecting the increased take up of both broadband and BT […]
BSkyB unveils its Q2 numbers on January 31st, and most observers see continued progress for the broadcaster, although with net TV subscriber additions being somewhat less than this same time last year. Investment banker Morgan Stanley forecasts net TV subs growing by 69,000 (140,000 this time last year). This slower growth might also affect HD […]
Belgium’s Telenet cable operator has been fined €250,000 by the country’s regulator for not being clear in its advice as to how consumers could change suppliers. Telenet changed its operating terms and conditions on October 1st 2010 but failed to be clear and transparent in giving obligatory advice as to how subscribers could switch to […]
Virgin Media has the biggest proportion of dissatisfied customers for landline, broadband and pay-TV services, according to Ofcom’s latest customer satisfaction tables. In September, the media regulator conducted 3,000 interviews and various online surveys of customers of landline, mobile, fixed broadband and pay-TV operators with a market share of 4 per cent or more. Virgin […]
Canada’s Cogeco Cable has reportedly decided to sell its Portuguese cable TV and broadband/telephone operation, Cabovisao. The cable operator, according to the Lusa news agency has invited “expressions of interest” from other international operators and private equity investors. Lusa says some conversations have already started and are well advanced. Cogeco has controlled the business since […]
BT has hired Virgin Media’s Executive Director, Commercial, TV and Online Alex Green to help drive the telco’s next-generation TV offering. He will be focused on building on the success of BT Vision and developing the company’s involvement in the YouView IPTV service, which is scheduled for launch in 2012. At Virgin Media, Green was […]
Broadband provider TalkTalk is to launch an in-house trial of YouView in early 2012. The broadband provider said it will launch a “friends and family” trial of the service in the first quarter next year, although the proposed launch date will likely be in January. TalkTalk will give around 3,000 of its YouView STBs, made […]
Portugal Telecom has reported 55,000 new subscribers to its pay-TV service ‘Meo’ in the third quarter of 2011 to reach 974,000 customers – adding that it expects to surpass the 1 million milestone before the end of the year. September was reported to be its best-ever month for Meo net additions, The company now holds […]
AT&T, the largest US telecommunications group by revenues, reported third-quarter earnings in line with most expectations. Net income fell to $3.62 billion for the July to September period, down from $12.3 billion a year ago when the figures were boosted by a $8.3 billion one-time gain related to the sale of a subsidiary and a […]