In a move that it says expands the reach of its platform, with investments and innovation benefiting Polish consumers and businesses, international TV and broadband company Liberty Global has confirmed that its subsidiary UPC Poland – the leading cable communications and entertainment services provider for consumer and businesses across Poland – has entered into a […]
Swedish telco Com Hem has reported Q3 revenues of SEK 1,309 million (€134.9m), up 4.3 per cent. The net result for the period more than doubled and amounted to SEK 106 million. The acquistion of pay-TV network Boxer added 500,000 new DTT customers to Com Hem, primarily in SDUs. In a statement Anders Nilsson, CEO […]
Italian broadcaster Mediaset is seeking an Italian court order for the seizure of 3.5 per cent of France’s Vivendi, in the latest chapter of the dispute between the two media groups. This comes after both Mediaset and its holding company Fininvest in August filed law suits for damages against Vivendi over allegedly failing to respect […]
Multinational cable, fibre, telecommunications, content and media company Altice has agreed to acquire an aggregate number of 23,072,805 SFR Group shares in private off-market transactions (representing 5.21 per cent of outstanding SFR Group shares). In consideration for these acquisitions, Altice will deliver to the sellers an aggregate number of 36,916,488 common shares A which it […]
A survey of US consumers identifying the ‘Most Recommended’ companies has revealed ISPs and cable TV companies to be among the lowest scorers. The report, Net Promoter Score Benchmark Study, 2016, from customer experience research and consulting firm Temkin Group, uses the Net Promoter Score (NPS) customer experience metric, and measures the likelihood of consumers […]
Telekom Srbija is investing €150 million to transform its fixed telecommunications networks to an all-IP infrastructure. The three-year contract signed with Chinese company Huawei will enable 80 per cent of Telekom Srbija users to get speeds of up to 50 Mbps by 2020, while half will get 100 Mbps or even faster. Households in urban […]
Andrew Griffith, chief operating officer and CFO of Sky, has called for Openreach, BT’s broadband infrastructure arm, to be separated from the telco to fix what he calls “Britain’s lagging Internet”. Writing an opinion piece in the Daily Telegraph, Griffith argues that there is a fundamental conflict of interest while Openreach remains vertically integrated within […]
Overall satisfaction with alternative video services such as streaming and transactional-based OTT offerings is considerably higher than it is with traditional pay television service, spurring an increase in cord-cutting from 2015, according to three studies from marketing information services firm J.D. Power.
ICT solutions provider Huawei has released VideoSense, what it says is first video experience visualisation management solution, marking a shift from KPI-centric passive network Operations and Maintenance (O&M) to user experience-centric proactive network management. It is designed to deliver video experience with visualised, manageable, and optimisable features to help operators achieve business success in the […]
Ofcom has published its latest data on the volume of consumer complaints it received against the major providers of telecoms and pay-TV services. The report covers the three-month period from April to June 2016 (Q2), and includes complaints made about providers of home broadband, pay monthly mobile and pay-TV services. The total volume of telecoms […]