TalkTalk is offering customers three months of free TV, broadband and phone. The offer, branded “The Big Free”, gives TalkTalk customers three months of free YouView TV, unlimited broadband use and phone calls. The offer is available to both new and current TalkTalk customers. The package normally costs £15.50 (€18.2) per month and the £299 YouView […]
From January to March 2013, Ofcom received the most pay-TV complaints about BT Vision at 0.29 complaints per 1,000 customers. Increasing from 0.24 per 1,000 subscribers in the previous quarter, complaints about BT Vision remain six times greater than the industry average. Complaints were partly driven by problems with service provision and billing issues. Virgin […]
Europeans consumers are not getting the broadband download speeds they pay for. On average, they receive only 74 per cent of the advertised headline speed they have paid for, according to a new European Commission study on fixed broadband performance. According to commission Vice President Neelie Kroes, this is the first time the difference between […]
Liberty Global has announced that effective July 1st, Dana Strong will become the Chief Operating Officer of Virgin Media. Strong is currently Managing Director of UPC Ireland, the country’s leading broadband, communications, and entertainment provider, where she will remain as Chairman. In her new COO role, Strong will report to Tom Mockridge, who was recently […]
Big UK ISPs have begun blocking two sites accused of piracy.The blocks were imposed after the Motion Picture Association (MPA) won a court order compelling ISPs to cut off Movie2K and Download4All websites. ‘Internet freedom’ activists have set up a copy of the Movie2K website in a bid to get around the restrictions. The action […]
Netflix has named Virgin Media the UK’s fastest Internet service provider for the sixth consecutive month, based on its high average broadband speeds. Netflix launched its ISP Speed Index in November 2012, and releases new figures every month to advise customers which is the best ISP for TV and film streaming. “The Netflix ISP Speed […]
BSkyB subscribers who are HDTV viewers and paying for a Sky+ set-top box are receiving documents and e-mails telling them that from now on they can watch 3D transmissions and have ‘free’ access to Sky’s Formula 1 coverage as part of their core subscription. The messages are part of BSkyB’s fight back over the threat […]
Google has announced that Austin, Texas, will be its next fibre city, with the first homes connected to the 1Gbps service by mid-2014. Google has been offering gigabit internet and a 200-channel TV package in Kansas City since November 2012, in its first FTTH network project. The same services will be offered in Austin, at similar […]
Taiwanese cable pay-TV operator TBC, with more than 1 million connected homes, is looking to mount an Initial Public Offering (IPO) and raising US$800 million in the process. Taiwan Broadband is part-owned by Australia’s giant banking operation Macquarie Group and says it will list the business on the Singapore stock exchange as the Asian Pay […]
The UK government should help open up access to the national fibre network being rolled out by BT, says Sir Charles Dunstone, chairman of telecoms group TalkTalk and YouView. Dunstone told the FT that Ofcom needs to regulate the cost of wholesale access to BT’s fibre network, which he said would mean lower prices for […]