UK broadcasting regulator Ofcom is inviting evidence on the market position and impact of BBC Sounds, the Corporation’s streaming media and audio download service that includes live radio, audio-on-demand, and podcasts. Ofcom notes that the audio and radio sector is undergoing a period of rapid change, driven in part by streaming services including global players […]
UK comms regulator Ofcom’s second Mobile Matters report analyses how around 200,000 people used their Android mobile phones between January and April this year, shedding light on how people make calls and get online on the move. The report reveals marked differences in how people used their phones before and during the initial Covid-19 lockdown […]
The UK House of Commons Digital, Culture, Media and Sport Committee is urging the Government to ensure that the process to appoint the next Chair of the BBC and Chair of Ofcom is “fair and seen to be fair”. It follows media speculation that potential names for the roles had been promoted by senior members […]
UK Prime Minister’s Boris Johnson Conservative administration is reported to have offered two of the top jobs in media to outspoken critics of the BBC, and known supporters of the government’s Brexit stance. The Sunday Times says that Paul Dacre, the former editor of the Daily Mail, is Johnson’s choice to become chairman of broadcasting […]
Nearly nine out of ten (88.7 per cent) of the UK’s challenger broadband network providers support the creation of a common platform through which they could provide wholesale services to third-party content providers, according to a survey by Independent Networks Cooperative Association (INCA). The creation of a common wholesale platform is an important step forward […]
New figures published by UK comms regulator Ofcom suggest that full-fibre broadband is now available to over 4.2 million UK homes. The figures are included in Ofcom’s Connected Nations summer update, which provides a summary of broadband and mobile availability across the UK and its nations, as of May 2020. Key findings from the report […]
UK Digital Infrastructure Minister Matt Warman has confirmed the milestone completion of the four-year, £350 million major infrastructure programme to clear the 700 MHz spectrum band, allowing new data capacity to be released for mobile operators. The 700MHz spectrum band had mainly been used for digital terrestrial TV broadcast as well as professional radio microphones […]
Research published by Ofcom reveals which UK telecoms providers are setting the industry standard for good customer service. The annual customer service report looks at how each of the major telcos providers performed last year on measures including customer complaints received, value for money and overall customer satisfaction. The data is based on how companies […]
UK comms regulator Ofcom has confirmed plans to auction spectrum to help improve mobile broadband and support the rollout of 5G, with bidding set to start in January 2021. According to Ofcom, the auction will increase the total amount of spectrum available for mobile in the UK by nearly a fifth (18 per cent) – bringing […]
Eight and a half million UK households suffered work, schooling or entertainment disruption, or were cut off from their families, thanks to Internet connection problems during the Covid-19 lockdown, a survey commissioned by customer experience specialist Quadient has revealed. This disruption comes as the lockdown has made connectivity more important than ever – more than […]