Ofcom has published the latest league tables on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between April and June this year, when the UK’s lockdown restrictions began to ease. Complaints in this quarter fell across the […]
UK network service provider Freshwave has appointed Tom Bennett as its new Chief Technology Officer (CTO). He will be leading a team of over 50 engineers and operations specialists responsible for delivering indoor and outdoor mobile connectivity in environments ranging from railway stations to stadiums and high rises to hospitals. Bennett joins Freshwave from EE […]
UK multiplay telco EE has revealed the next phase of its 5G rollout, switching on indoor 5G at more than 50 sites across the UK to deliver high-performance connectivity for its customers. The move will strengthen indoor 5G performance and capacity in areas with existing 5G, as well as delivering new connectivity in other areas, […]
A report on the UK take-up of 5G telecom services from analysts at Deloitte says that since the launch of 5G back in 2019 only about 5 per cent of consumers have adopted 5G plans. More worrying, says Deloitte, is that over 50 per cent of respondents said they didn’t know the difference between 4G […]
ITV and EE have announced a new product placement partnership, with plans unveiled for EE’s latest store opening on Coronation Street. EE is set to become the connectivity partner of the fictional town of Weatherfield, which will also see EE employees and shopping bags integrated into episodes of the long-running soap. The shop facade will […]
Ofcom has published the latest data on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between January and March this year about telecoms and pay-TV providers with a market share over 1.5 per cent. It therefore covers […]
After a bumper summer of sport, EE has revealed how customers used its mobile network to watch all the action, from Great Britain bringing home 65 medals from the Tokyo Olympics and Gareth Southgate’s England side reaching the Euro 2020 final, to the 2021 Grand Prix and Super Cup. Olympics – Some 90 per cent […]
UK multiplay telco EE has unveiled the addition of a new Netflix Smart benefit for its Smart handset and Smart SIM plans, as well as a new and exclusive Full Works plan for Android devices. The launch forms part of EE’s ambition to offer customers unrivalled choice with the best content on the smartest devices. […]
Philip Jansen, BT’s Chief Executive, has declared that the telco is on a path to growth. Commenting on the company’s Q1 results, he reported that operational performance remained strong, with EBITDA growing during the first three months of the year, reflecting improved trading across most of its business and the positive benefits of plans to […]
BT has unveiled plans to offer high performance 5G solutions across the entire UK and to fuse its leading mobile, Wi-Fi and fibre infrastructures to realise the potential of the UK’s first fully converged network. This long-term vision means BT is building and bonding next-generation fibre and 5G networks simultaneously. BT says the smart infrastructure […]