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Ofcom: Millions missing out on broadband savings

Millions of families under pressure from the rising cost of living could each save £144 (€172) on their annual broadband bills, UK comms regulator Ofcom has found. Special discounted broadband packages – sometimes known as ‘social tariffs’ – are available to an estimated 4.2 million households in receipt of Universal Credit. But only 55,000 homes […]

February 15, 2022By Colin Mann

BT, BAI high-speed Wi-Fi for London Underground

BT has announced the signing of a multi-million pound contract with BAI Communications (BAI), to deliver a core part of the company’s data centre requirements as it works with Transport for London (TfL) to enable high-speed mobile and Wi-Fi coverage on the London Underground. BAI has been awarded a 20-year concession with TfL to deliver […]

January 28, 2022

The Green Planet AR experience opening in London

The natural world is soon to be brought to life with the The Green Planet AR Experience, powered by EE 5G, a unique augmented reality experience. Led by a virtual Sir David Attenborough, transformed into a life-like 3D hologram, through state-of-the-art volumetric capture, guests of all ages cab take an immersive journey exploring the secret […]

January 12, 2022

BT to modernise Newcastle contact centre

BT Group will be recruiting over 150 new local jobs as well as beginning a multi-million pound refurbishment of its second contact centre in Newcastle, located at its North Tyneside building.  The new and full-time contact centre roles will be recruited by EE, part of BT Group, over the next six months. BT says the […]

December 13, 2021

BT Group announces new manifesto plan

BT Group has launched a new business-wide plan to focus and accelerate its efforts to build a better business for its customers, the economy and society at large. BT Group says the new manifesto outlines the action the business is taking, and the measurable commitments it has put in place, to create greater impact with […]

December 1, 2021

Serkis, Frost, Dockery join BAFTA EE Rising Star Award jury panel

BAFTA-winner Andy Serkis (War for the Planet of the Apes and Star Wars: Episode IX – The Rise of Skywalker), who was honoured at the 2020 EE British Academy Film Awards for Outstanding British Contribution to Cinema, joined actresses Sadie Frost (Waiting for Anya) and Michelle Dockery (Downton Abbey), alongside a host of other industry […]

December 1, 2021

Ofcom: Telco & pay-TV complaints decrease

Ofcom has published the latest league tables on the complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between April and June this year, when the UK’s lockdown restrictions began to ease. Complaints in this quarter fell across the […]

November 16, 2021

Former EE/BT exec joins Freshwave as CTO

UK network service provider Freshwave has appointed Tom Bennett as its new Chief Technology Officer (CTO). He will be leading a team of over 50 engineers and operations specialists responsible for delivering indoor and outdoor mobile connectivity in environments ranging from railway stations to stadiums and high rises to hospitals. Bennett joins Freshwave from EE […]

November 8, 2021

EE switches on indoor 5G

UK multiplay telco EE has revealed the next phase of its 5G rollout, switching on indoor 5G at more than 50 sites across the UK to deliver high-performance connectivity for its customers. The move will strengthen indoor 5G performance and capacity in areas with existing 5G, as well as delivering new connectivity in other areas, […]

October 29, 2021

Survey: 50% don’t know difference between 4G and 5G

A report on the UK take-up of 5G telecom services from analysts at Deloitte says that since the launch of 5G back in 2019 only about 5 per cent of consumers have adopted 5G plans. More worrying, says Deloitte, is that over 50 per cent of respondents said they didn’t know the difference between 4G […]

October 19, 2021By Chris Forrester