Plume, a specialist in intelligent services for ISPs serving connected homes and small businesses, has announced the acquisition of Sweepr, an AI-powered customer-care orchestration platform built for service providers. Founded in 2018 and headquartered in Dublin, Ireland, Sweepr helps telecom operators deliver personalised support journeys that increase digital engagement, reduce call centre costs, and improve […]
Spain’s public broadcaster RTVE is set to launch a new television channel later this year, expanding its portfolio beyond established services such as La 1 and La 2. The new channel will be dedicated exclusively to cultural content and is expected to begin broadcasting in June. According to the broadcaster, the channel will be structured […]
Vantage PNM, OpenVault’s AI-powered proactive network maintenance solution, is helping broadband providers reduce mean time to repair (MTTR) and is delivering quantifiable results that strengthen operators’ bottom lines. Vantage PNM, a cornerstone of OpenVault’s award-winning Vantage suite, is using AI to transform telemetry into actionable intelligence that empowers operations and customer-facing personnel to detect and […]
Kochava, a provider of real-time data solutions, has shared its predictions for the AdTech market in 2026. According to Charles Manning, CEO at Kochava, the year ahead will see marketers switch from a focus on implementation to integration when it comes to AI, as well as a new found appreciation for the role of human […]
The UK’s independent online safety watchdog, Ofcom, has opened a formal investigation into X under the UK’s Online Safety Act, to determine whether it has complied with its duties to protect people in the UK from content that is illegal in the UK. Ofcom notes that there have been deeply concerning reports of the Grok […]
FIFA and Lenovo have unveiled a series of technological innovations driven by artificial intelligence (AI) that are set to enhance officiating technologies, match analysis capabilities and performance, and drive fan engagement ahead of the FIFA World Cup 2026. Revealed by FIFA President Gianni Infantino and Lenovo Chairman and CEO Yuanqing Yang at Lenovo Tech World […]
The Motion Picture Association (MPA) has hired Andrew Elliott as Vice President, Content Policy Counsel to bolster its advocacy efforts at the US state and federal levels on issues involving the regulation of its members’ motion pictures, television programmes, and streaming services. Elliott joins the MPA from the law firm Jenner & Block LLP, where […]
Teresa Cottam, founder and Chief Analyst at Omnisperience and author of Telecoms Customer 2035, has issued a ruthless wake-up call for the telecoms industry: if telcos want to thrive in 2035, they urgently need to rethink customer relationships. According to Cottam, the evidence is stark. Hundreds of billions spent on 5G networks, fibre-to-the-home, digital transformation […]
The 2026 edition of the Trophée des Champions, which is being held in Kuwait on January 8th, will become the first European football match to feature AI-translated commentary. Fans in Italy will be able to listen to Italian language commentary, translated from French, live as the action happens on Ligue 1+. Assisted by CAMB.AI, a […]
CAMB.AI, the localisation infrastructure company for the internet, has teamed up with European Athletics to enhance how sports brands connect and communicate with their fanbase. This coincides with the launch of CAMB.AI for Publishing, which can transform digital content into more than 150 languages through advanced AI-powered translation and dynamic text-to-speech (TTS) technology. With this […]