Hyperoptic has hit a new customer milestone – the alternative broadband provider is now connecting more than 300,000 customers across the UK to gigabit-capable full fibre.   

The milestone follows Hyperoptic relaunching its brand with a renewed focus on customer experience. Hyperoptic says its ‘In your corner’ campaign presents an alternative to providers that offer poor customer service, lack of transparent pricing and unreliable network connectivity. 

Hyperoptic’s network now passes more than 1.4 million homes across 64 towns and cities in the UK. Early deployments, starting with the UK’s first residential gigabit connection in Wandsworth in 2011, were in multi-dwelling units. Since then, continued growth has come from connecting new build developments and residential streets in densely populated areas.  

Hyperoptic’s Founder and CEO, Dana Tobak, said: “The most important job we have is to connect customers – that’s how we show people across the UK that there’s a better way for broadband to be done. We know that broadband users deserve better, and we’re committed to a five-star customer experience.”

In 2019, leading global investment firm KKR acquired a majority stake in Hyperoptic.

Hyperoptic is on a mission to reach 500,000 customers and two million homes passed.

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Categories: Articles, Broadband

Tags: broadband, Hyperoptic, UK