DAZN Group, the global sports entertainment company, has announced that Roni Maman has joined the company as EVP, Customer Success Operations.

DAZn says that Maman will be responsible for ensuring that customers get the maximum value from the DAZN service, at all touchpoints on- and off-platform, and that any issues are proactively resolved with the customer experience as a priority.

Maman joins from a 20-year career delivering market leading customer services in the i-gaming industry.

CEO of DAZN Group, Shay Segev, commented: “Roni’s appointment demonstrates our commitment to delivering a top-class experience across our service touchpoints. He takes an exceptional approach to successful customer operations and satisfaction, and we look forward to welcoming his expertise.”

Maman added “To have the opportunity to join DAZN is great personally and professionally. I am passionate about the critical role Customer Success Operations plays in any business that wants to be truly customer centric, and I look forward to joining DAZN on its journey.”

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