The UK Infrastructure Bank has made a £250 million (€291m) debt investment in new next generation fibre broadband company nexfibre which is rolling out full-fibre broadband to 5 million homes across the UK by 2026. As part of its commitment to investing in infrastructure that tackles climate change and boosts regional and local growth, the […]

Almost nine in ten (88 per cent) of the leading telcos in the US and UK are planning to offer ‘super bundling’ as they prioritise revenue growth and customer retention. That’s according to a survey of 115 telco leaders — senior strategic decision makers and budget holders within telecommunications brands — who are eyeing how best to […]

UK comms regulator Ofcom has opened an investigation into UK operator Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services. According to Ofcom, being able to switch provider easily is an important part of a competitive market. Telecoms customers can choose from a wide range […]

Fair Internet Report has released what it describes as a “concerning” analysis of customer reviews over the past two years. The results show a striking surge in the number of complaints related to broadband pricing and service reliability, reflecting the broader financial difficulties that UK residents are currently facing. According to the data, complaints about […]

The UK’s largest connectivity providers are committing to agreeing to work together to reduce greenhouse gas emissions (GHG) from the telecoms supply chain. At a roundtable meeting in May convened by Ofcom and Accenture, twelve telecoms and network infrastructure companies were invited to discuss and identify priority areas where they could work together to reduce […]

Australian telco Optus, in collaboration with SpaceX have agreed to deliver mobile connectivity using SpaceX’s Starlink satellite constellation. Together, Optus and SpaceX plan to cover 100 per cent of Australia. “Optus has always thought differently about what it means to deliver connectivity to our customers, and today we proudly provide mobile coverage to 98.5 per […]

BT Chief Executive Philip Jansen has informed the telco’s Board that at an appropriate moment over the next 12 months, he intends to step down from his role. In preparation for this, the Nominations Committee of the Board has been conducting a formal succession process. “Philip has done an excellent job in his time at […]

A new project has been launched by open standards development body Broadband Forum to help connect Multi-Dwelling Units (MDUs), such as apartment complexes, with 5G Fixed Wireless Access (FWA) to help reach up to multi-gigabit connectivity speeds. The ‘Fixed Wireless Access Extension’ project from Broadband Forum’s Wireless Wireline Convergence (WWC) Work Area will focus on […]

The Australian Communications and Media Authority (ACMA) has put Australia’s telco industry on notice that it must significantly improve its consumer protection framework. A public review of the industry’s Telecommunications Consumer Protections (TCP) Code is currently being undertaken by the industry peak body, Communications Alliance, with an expectation that it will be registered by late […]

Low Earth Orbit (LEO) satellite communications company OneWeb and Connecta Satellite Solutions, a distributor of satellite connectivity solutions to large enterprises and governments in North America, have signed a Distribution Partnership Agreement to deliver high-speed, low-latency broadband connectivity across the United States and Caribbean Territories. Connecta will be selling a full suite of OneWeb-powered connectivity […]