Ofcom has published the volumes of complaints made against the major providers of telecoms and pay-TV services between January and March 2014. This is Ofcom’s thirteenth quarterly report, which aims

Liberty Global has lined up a new CEO for Ziggo, once its $13.7 billion acquisition of the Dutch cable TV company is completed. Liberty has named Baptiest Coopmans as CEO, subject to its Ziggo offer being declared unconditional. Coopmans is currently MD of Liberty Global-owned UPC Netherlands, a role he has held since replacing Robert […]

IDATE, partner analyst at the LTE World Summit 2014, has published the findings of its World telecom services watch. After the trough of 2009 and hesitant growth in 2010, the global market has been growing at a moderate pace since 2011. Growth in 2013 stood at 2.4 per cent “`we have observed that, by and […]

The Honourable Bob Goodlatte, Chairman of the House Judiciary Committee, has prefaced the Senate hearing on Net Neutrality by expressing his scepticism of claims that additional regulation in the Internet marketplace is needed to encourage competition and promote innovation, contending that the Internet has flourished precisely because it is a deregulated market. “Regulation and antitrust […]

The number of digital TV connections in the Netherlands grew by 0.9 per cent during the first quarter of this year to 6.72 million on 31 March, according to Telecompaper. The total TV connections grew during the quarter to 7.74 million. The share of digital TV on the whole TV market has grown to 86.8 […]

The Middle East’s fastest growing telecom service provider, du, has signed a contract with Nokia to deploy its IP Multimedia Subsystem (IMS). With the deployment of Nokia’s IMS, du’s customers will soon enjoy multimedia services such as HD (high definition) voice, HD video, file sharing and instant messaging with an enhanced service experience. Nokia’s IMS […]

Subscription television and Internet Service Providers are the most improved products or services for the first quarter of 2014, according to the latest results of the National Customer Satisfaction Index (NCSI-UK). Airlines, mobile phones, and landlines also make gains, driving the national level of customer satisfaction up 0.1 per cent to 75.6 on a 0-100 […]

Hong Kong telco PCCW has announced the appointment of Srinivas Bangalore Gangaiah as its Group Managing Director with effect from July 14th. BG Srinivas will succeed George Chan, who will retire from his position as the Group Managing Director of PCCW following completion of his contract with the company on July 7th. Prior to his […]

German fibre network specialist Telefunken Communications has partnered with Aurora Networks – a Pace company – to launch new fast Internet services. Both residential and commercial customers in select communities in Rhineland-Palatinate, Germany, can take advantage of these new services. Aurora Networks is supplying its industry-proven Unified PON (Passive Optical Network) portfolio. Telefunken Communications started […]