Virgin Media has been named fastest broadband provider in the UK for the seventh year in a row. Analysis from UK broadband comparison website Broadband Genie recorded an average download of 71.5Mb for Virgin Media customers – almost three times faster than its nearest challenger. Vodafone claimed top spot for uploading speed, recording an average […]
The latest Which? broadband satisfaction survey reveals that customers with the UK’s largest providers are the most likely to be getting a bad deal. BT, Sky, TalkTalk and Virgin Media supply almost nine in 10 broadband customers, yet year after year these are the providers that occupy the bottom of the consumer champion’s league table. […]
Comcast has launched Xfinity Flex, a new service that provides Xfinity Internet-only customers the ability to use their television and voice control to manage all of the connected devices in their home, and enjoy many of their favourite entertainment experiences on the big screen. Available to all Xfinity Internet customers across the country starting March […]
BT has announced the licensing of the company’s cyber security visual analytics technology, SATURN, to QiO Technologies, an advanced analytics and artificial intelligence software company. BT developed SATURN to ingest and analyse huge amounts of data using AI, and then present a real-time visual representation of a network to users, including cyber security engineers. As […]
Netflix has released February data from its Netflix ISP Speed Index, a monthly update on which Internet Service Providers (ISPs) provide the best prime time Netflix streaming experience. Taiwanese ISP FarEasTone experienced the largest speed increase on the index this month, jumping back from declines in January. FarEasTone’s average monthly speed climbed by 0.84 Megabits […]
Vodafone has been named the most-complained about broadband company in Spain, just weeks after topping the same chart in the UK. The company took half of all (48.3 per cent) complaints made to the consumers Association FACUA, well ahead of second place, France Telecom-Orange with 28.8 per cent (A combined 13.6 per cent from Orange […]
According to research by broadband Internet services consumer champion BroadbandNow, some 39 million US adults added or switched home Internet, TV or phone service in 2018. The research, BroadbandNow 2019 U.S. Internet, TV & Phone Shopping Study, examines why Internet, TV and phone customers switch providers or subscribe to new services, and whether or not […]
A TV commercial for Sky’s broadband service has been banned after complaints from rivals BT and Virgin were upheld by the Advertising Standards Authority (ASA). The duo argued it made misleading claims about the company’s ability to boost home Wi-Fi networks. The advert, which featured characters from Disney movie The Incredibles 2, showed a Sky […]
As part of UK comms regulator Ofcom’s work to ensure Fairness for Customers, broadband shoppers must be told how fast their new service will be, before they sign a contract, under new Ofcom protections from tomorrow (March 1st). The new Code of Practice means broadband firms will always have to give customers a minimum guaranteed […]
The digital divide between Americans with and without access to modern broadband networks has narrowed substantially, according to the draft 2019 Broadband Deployment Report, which has been circulated by FCC Chairman Ajit Pai to his fellow commissioners. “For the past two years, closing the digital divide has been the FCC’s top priority,” Chairman Pai said. […]