O2 upgrades mobile network at Haven holiday parks
August 19, 2025
O2 is upgrading its mobile network at 22 Haven holiday sites around the UK this summer. The upgrades, delivered in collaboration with connectivity infrastructure-as-a-service provider Freshwave, are part of O2’s Mobile Transformation Plan, which aims to future proof its mobile network and improve connectivity in high-demand areas across the UK.
The first four upgraded sites, including Thornwick Bay Holiday Park in Yorkshire and Skegness Holiday Park in Lincolnshire, are now live, with additional parks set to follow throughout the summer. The upgrades will significantly improve 4G and 5G coverage, ensuring guests enjoy faster, more reliable mobile service during their stay.
James Bromley, Chief Product and Technology Officer at Haven, commented: “We’re delighted to be working with O2 and Freshwave to bring enhanced mobile connectivity to our parks. Our guests and owners expect to stay connected, whether it’s sharing memories, streaming entertainment, or working remotely. I’m delighted that our investment in our parks has attracted O2 to ensure we’re delivering the best possible experience for families choosing to holiday or own at our parks.”
Dr Robert Joyce, Director of Mobile Access Engineering at O2, said: “With more people choosing to holiday in the UK, we are working to improve our mobile network in some of the most popular staycation destinations. This work with Haven is a great example of our Mobile Transformation Plan in action, bringing more reliable connectivity to the places people need it most. So, whether our customers are off to Skegness, Berwick, or Cleethorpes, they can stay connected this summer.”
Simon Frumkin, CEO of Freshwave, added: “We’re proud to be working as a neutral host to bring assured mobile connectivity to O2 customers across Haven parks and the neighbouring communities. By combining technical expertise with a collaborative, partnership-led approach, we’re happy to help deliver business-enhancing value, improving both user experience and operational performance.”
O2 also recently announced that it had agreed a deal with Vodafone to acquire 78.8 MHz of spectrum, bringing the operator’s total spectrum holding to approximately 30 per cent of UK mobile spectrum and materially enhancing the company’s network position.
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